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The Great Western Hospitals NHS FT; Devizes; On-site; GBP 21,000 - 24,000; Full time

Job summary

The Great Western Hospitals NHS Foundation Trust is advertising a Health Care Support Worker (Outpatients) Progression post. Working under the supervision of the registered practitioner, you will support patients, clinicians and colleagues during outpatient consultations.

This Band 2 role involves delivering fundamental care, nutrition and hydration support, documentation, moving and handling, and maintaining patient safety in a busy outpatient setting.

Qualifications

• Ability to provide fundamental care and support.
• Experience working in a clinical or hospital setting is desirable.

Responsibilities

• Support patients during outpatient consultations under supervision of a registered practitioner.
• Assist clinicians and colleagues to ensure smooth outpatient workflows.
• Maintain patient safety, dignity and comfort in a busy environment.

Skills

Compassionate care

Communication

Documentation

Moving & handling

Job description

Health Care Support Worker (Outpatients) Progression post

A Vacancy at Great Western Hospitals NHS Foundation Trust.

At the time of advertising, this role does not meet the minimum requirements set by UK Visas and Immigration to sponsor candidates to work in the UK. For this reason, we are unable to sponsor anyone for a skilled worker visa for this role. We are happy to accept applications from candidates who can prove their right to work in the UK or via alternative visa routes. Such applications will be considered alongside all other applications.

Under the delegation and supervision of the registered healthcare practitioner, the Health Care Assistant will carry out all of the delegated duties listed in the main responsibilities section below independently within the health care team. The post holder will work within the out-patient department as part of a team supporting patients, clinicians and colleagues during outpatient consultations. They will provide the fundamentals of care to patients in the hospital to ensure high standards are maintained in a safe environment including patient safety and to make sure that the care experience is positive by treating all patients, family, relatives and colleagues with respect, dignity and courtesy in accordance with Trust values and policies.

Full & Part time hours available.

No duties are to be undertaken by the post holder unless they have received the correct training. All duties must be in accordance with the Band 2 skills matrix.

Previous applicants need not apply

We are proud to be part of BSW Hospitals Group – a formal partnership between Great Western Hospitals NHS Foundation Trust, Royal United Hospitals Bath NHS Foundation Trust and Salisbury NHS Foundation Trust. With a combined workforce of over 17, 600 colleagues, and budget of 1.6 billion the Group is united by a common purpose to deliver the best possible care to over 1 million people. We are creating a heath and care system that works with the people we care for, reducing the differences people currently face in access, experience and outcomes, improving the experience of our colleagues and tackling shared challenges like sustainability and finances. Every improvement we make across our Group will be guided by what creates the greatest benefit for our colleagues, our patients, our communities and our partners.

1.Will have the knowledge and skills to provide the fundamental care needs for individual patients under the direction and supervision of the registered practitioner, the following can be undertaken in the band 2 training period, following the GWH standards of care. These duties will be repetitive, routine and familiar, following the patient care plan and consent gained from the patient which must include;

• Caring and communication with kindness and compassion
• Nutrition and Hydration support
• Collect specimens (routine bodily fluids only)
• Moving and handling
• Documentation including food & fluid charts and outcome sheets. Environmental maintenance
• Performing care in line with risk assessments and care plans
• Ensure all clinical rooms are stocked up with appropriate clinical forms and patient information sheets
• Assist with the preparation of medical notes to facilitate the running of clinics.
• Escort to other departments (except theatre)
• Completion of accident / incident forms
• Promote person centred values and provide support for patients wellbeing and fulfilment

Please see job description for further details.

This advert closes on Friday 23 Oct 2026

Trowbridge Integrated Care Centre (TICC)