Healthcare Support Worker

Hampshire And Isle Of Wight Healthcare Nhs Foundation Trust; Pennington; On-site; GBP 26,000 - 27,000; Full time

Job summary

Hampshire and Isle of Wight Healthcare NHS Foundation Trust is seeking Healthcare Support Workers for the Physical Health Inpatient Wards in Lymington and Romsey. Band 3 roles involve supporting nurses, delivering basic patient care, and assisting with monitoring, treatment, and recovery on active wards.

We welcome applicants with prior healthcare experience and offer progression from Band 2 to Band 3 on competency attainment. Wards include stroke rehabilitation and medical assessment units.

Qualifications

• Level 2 qualification or equivalent in a relevant area gained through experience, on the job training, short courses and completion of work based competencies
• Completed care certificate, in the process or willingness to work towards the care certificate.

Responsibilities

• Implement delegated care plans under the supervision of a registered professional.
• Provide essential personal care (hygiene, nutrition, mobility, sleep).
• Perform and record clinical observations, including NEWS2 vital signs, venepuncture, blood glucose monitoring, simple wound dressings, urinalysis, and cannula or catheter removal.
• Communicate compassionately and professionally with patients, relatives, and colleagues using a trauma-informed approach.
• Monitor and assess patient comfort and conditions through test results or observation.
• Safely identify potential clinical deterioration, signs of distress, or vulnerability/abuse, escalating to a registered nurse.

Skills

Compassionate care

Team player

Education

Level 2 qualification or equivalent

Job description

Job summary

Are you a compassionate, experienced, and motivated healthcare worker looking to take the next step in your career? We are seeking Healthcare Support Workers to join our dynamic and dedicated Physical Health Inpatient Wards in Lymington and Romsey Hospital.

Lymington New Forest Hospital is a large modern community hospital providing five in-patient wards including a stroke rehabilitation unit and medical assessment unit.

There are two wards at Romsey Hospital with 19 beds in total. Our aim is to rehabilitate or re‑able people to return to their own homes within two weeks of their admission/transfer, or where people are not able to return home to have undertaken appropriate assessment and liaised with relevant services.

In this role, you will work as a core member of the multidisciplinary team (MDT), delivering high-quality, holistic, and safe patient-centred care. Working under the guidance and supervision of Registered Nurses, and alongside delivering fundamental patient care, you will take on clinical responsibilities to assist in the monitoring, treatment, and recovery of acute physical health inpatients.

Our ideal candidate possesses prior experience in a healthcare environment and thrives in a fast-paced environment. If you are a team player with excellent communication skills and a passion for upholding our care values, we want to hear from you. We are able to consider candidates with previous healthcare experience to start at Band 2, to progress to Band 3 on completion of competencies.

Main duties of the job

Implement delegated care plans under the supervision of a registered professional. Provide essential personal care (hygiene, nutrition, mobility, sleep). Perform and record clinical observations, including NEWS2 vital signs, venepuncture, blood glucose monitoring, simple wound dressings, urinalysis, and cannula or catheter removal.

Communicate compassionately and professionally with patients, relatives, and colleagues using a trauma-informed approach. Address barriers to understanding (e.g., physical or mental health conditions) using empathy and reassurance. Build strong relationships across departments while strictly maintaining confidentiality and professional boundaries.

Monitor and assess patient comfort and conditions through test results or observation. Safely identify potential clinical deterioration, signs of distress, or vulnerability/abuse, initiating emergency procedures and escalating appropriately to a registered nurse to maintain safety.

Manage competing demands, organise your own day-to-day work tasks, and carry out duties within your scope of practice. Engage patients in meaningful everyday living activities and therapeutic interventions, and participate in audits or surveys as required.

Maintain accurate, up-to-date manual and electronic patient records, including clinical observations, position charts, and fluid intake, in line with Trust policy.

About us

Hampshire and Isle of Wight Healthcare NHS Foundation Trust provides joined-up mental and physical healthcare for around two million people across our communities. With over 13,000 staff working in the community and local hospitals, we deliver care at every stage of life, helping people live their best and healthiest lives.

Our mental health services include community-based support and early intervention in psychosis (EIP) for both adults and young people, alongside a network of specialist inpatient wards covering forensic, learning disability, eating disorder and older person's care.

We deliver extensive physical health services too, from urgent community response teams helping frail and older patients remain safely at home, to hospitals at home teams providing acute-level care in familiar surroundings. Our neurological services offer rehabilitation and treatment for conditions including Multiple Sclerosis, Parkinson's Disease, Motor Neurone Disease, Head Injury, Cerebral Palsy and Stroke. Across Hampshire, our community hospitals provide inpatient rehabilitation as a step down from acute care, and our dedicated teams also staff Treetops Sexual Assault Referral Centre in Portsmouth, offering expert, compassionate support.

Everything we do is underpinned by our CARE values of compassion, accountability, respect and excellence

Details

Date posted: 08 October 2026

Pay scheme: Agenda for change

Band: Band 3

Salary: £25,760 to £27,476 a year

Please note for part time hours the salary will be pro rata

Contract: Permanent

Working pattern: Full-time, Part-time

Reference number: 348-SSW-12512

Job locations: Lymington New Forest Hospital, Wellworthy Road, Lymington, Hampshire, SO41 8QD, United Kingdom; Romsey Hospital, Winchester Hill, Romsey, Hampshire, SO51 7ZA, United Kingdom

Job responsibilities

Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone - if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust's Recruitment team - detailed in the advert. The Trust will seek to resolve this issue wherever possible.

We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.

Person Specification

Qualifications

Essential

• Level 2 qualification or equivalent in a relevant area gained through experience, on the job training, short courses and completion of work based competencies
• Completed care certificate, in the process or willingness to work towards the care certificate.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name: Hampshire and Isle of Wight Healthcare NHS Foundation Trust

Address: Lymington New Forest Hospital, Wellworthy Road, Lymington, Hampshire, SO41 8QD, United Kingdom

Employer's website: https://hiowhealthcare.nhs.uk/ (Opens in a new tab)

Employer contact details: Hiring Manager, Kay Anderson, [e-mail], 01590663395

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.