Healthcare Care Support Worker

HCT Partnership; Welwyn; On-site; GBP 23,000 - 28,000; Part time

Job summary

Hertfordshire Community NHS Trust in Welwyn seeks a Band 2 Healthcare Assistant for a part-time fixed-term post on 23 hours per week, Wed and Thu, with day or night shifts. You will support nurses and allied teams in a Neurological Rehabilitation unit, delivering compassionate care and recording observations.

The role offers progression from Band 2 to Band 3 CSW competencies after completing the Care Certificate and relevant training, with interview slated for late Oct/early Nov 2026.

Qualifications

• NHS experience in hospital/inpatient setting.
• Understanding of personal care needs.
• Understanding of Health and Safety at work.
• Understanding of rehabilitation skills.

Responsibilities

• Undertake personal care duties including bathing, toileting, dressing, supporting with meals, and assisting patients with activities of daily living.
• Ensure the patient’s bed space is clean, tidy, safe, and that essential items are within easy reach.
• Deliver care in line with Trust policies, infection prevention, and health and safety guidelines, maintaining concentration throughout the day with occasional interruptions.
• Contribute to patient record keeping by recording basic clinical information such as fluid balance, nutrition, height, weight, and other relevant observations. Support and encourage patient independence and self-care.
• Ensure equipment and stores are well maintained and report any faulty items. Work effectively as part of the multidisciplinary team.

Skills

NHS experience in hospital/inpatient

Personal care understanding

Health and safety awareness

Rehabilitation skills

Job description

Main area Healthcare Assistant Grade Band 2 Contract 6 months (This is a part time fixed term contract until 30/06/27, working 11.5 hours on a Wednesday and Thursday, day shifts or night shifts) Hours Part time - 23 hours per week (Wednesday and Thursdays day shift or night shift) Job ref 812-26-CR-DB-MT-HCA-01

Site Danesbury Neurological Centre Town Welwyn Salary £25,272 per annum, pro rata Salary period Yearly Closing 29/10/2026 23:59

Job overview

Band 2 Healthcare Assistant required for Danesbury Neurological Centre

We are seeking a motivated and enthusiastic Health Care Assistant to join our friendly, supportive multidisciplinary team. You will be working alongside our trained nursing and therapy staff assisting them in the day to day care and management of our patients to ensure they receive safe, high quality nursing care on our Neurological Rehabilitation unit in Welwyn.

We are inviting individuals to apply into a Band 2 CSW role.

We are able to offer support and guidance with completing a care certificate, on completion of this there will be an option to progress to a band 3 CSW role on successful completion of your Hertfordshire Community Trust Band 3 CSW competencies associated with the job role.

Please note: This is a part-time position working 23 hours per week, primarily on Wednesday and Thursday.

Please note this role does not meet the criteria for Visa Sponsorship. Therefore, applications requiring sponsorship cannot be considered for this vacancy.

*Please note that this vacancy may close early if the application cap is reached*

*Proposed interview date: End of October/Early November 2026*

Main duties of the job

Key Responsibilities

Undertake personal care duties including bathing, toileting, dressing, supporting with meals, and assisting patients with activities of daily living.

Ensure the patient’s bed space is clean, tidy, safe, and that essential items are within easy reach.

Deliver care in line with Trust policies, infection prevention, and health and safety guidelines, maintaining concentration throughout the day with occasional interruptions.

Contribute to patient record keeping by recording basic clinical information such as fluid balance, nutrition, height, weight, and other relevant observations. Support and encourage patient independence and self-care.

Ensure equipment and stores are well maintained and report any faulty items. Work effectively as part of the multidisciplinary team.

Working for our organisation

A big thank you for considering joining us at Hertfordshire Community NHS Trust. You’ll find it a great place to work with many benefits offered to you as a member of our staff.

We put our patients, their families and carers at the centre of our vision - Outstanding Services and Healthier Communities
Our staff are proud to be Pioneering, Caring and Inclusive in their work to help achieve the Trust vision
We welcome diversity in our workforce and are interested in applicants from all backgrounds and ages

Detailed job description and main responsibilities

The post holder will carry out a broad range of patient care activities under supervision of a qualified nurse, maintaining patient privacy and dignity at all times. The post holder will be required to work a rotational shift pattern between long days 11.5 hour shifts and 11.5 hour night duty shifts, covering Wednesdays and Thursdays.

Please see attached Job Description for further details

The use of AI is monitored and if you have used it then you are required to declare this, as well as what type of AI tools you have used and for what purpose. We reserve the right to further test your individual knowledge and skills in relation to the requirements for the post through robust and thorough interview and assessment.

HCT will prioritise recruitment of workers living in England under the new immigration rules for care workers effective from 9 April 2025. Employers must first prove that they have attempted to recruit a worker from within England who needs new sponsorship. This ensures that those who came to the UK to pursue a career in adult social care can do so.

Person specification

Experience and Knowledge (Please answer each in no more than 250 words)

• Please give details of previous NHS experience within a hospital/inpatient setting.
• Please explain your understanding of personal care needs
• Please explain your understanding of the needs of older people
• Please explain your understanding of Health and Safety at work
• Please explain your understanding of rehabilitation skills

Other

• Hold a full, valid, UK driving licence and have access to a car to use for business purposes (unless you have a disability as defined by the Equality Act 2010)

Skills and Abilities (Please answer each question in no more than 250 words)

• Please give a personal example of good oral communication skills and how you applied these in previous roles
• Please give a personal example of good written communication skills and how you applied these in previous roles
• Please give an example of how you have contributed to team work within a previous role
• Please provide an example from a previous role or relevant experience where you have demonstrated good practical and personal care skills.
• Please give an example from a previous role or relevant experience where basic IT skills have been used

Qualifications and Training (Please answer in no more than 250 words)

• Are you willing to undertake further training and if so how do you believe this would enhance your skills, knowledge and ability to provide effective and compassionate care to patients?
• Care Certificate

We will communicate any interview arrangements with applicants via e-mail so it is advisable that you check the email address you give on your application on a regular basis.

Staff recruited from outside the NHS will usually be appointed at the bottom of the pay band. All new appointments (excluding Medical & Dental roles) are subject to a 26 week probation period.

We are proud to be an armed forces friendly employer and support the employment of the armed forces community, including veterans, spouses and partners. For more information, contact [e-mail]

Applications from qualified job seekers who require sponsorship to work in the UK are welcome and will be considered alongside all other applications, subject to you meeting minimum criteria of the role and salary threshold. Please visit the Gov.UK website for detail.

If applicable to the role, staff are required to hold a full, valid, UK driving licence and have access to a car to use with business insurance (unless the member of staff has a disability as defined by the Equality Act 2010).

In submitting an application form, you authorise Hertfordshire Community NHS Trust to confirm any previous NHS service details via the Electronic Staff Record Inter Authority Transfer process should you be appointed to the post.

Employer certification / accreditation badges

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.