Senior Halo PSA Architect - Automation & Ops Backbone

Perfect People; England; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

A technology services company in the United Kingdom is seeking a Senior Halo PSA Administrator to lead the management and optimization of their Halo PSA platform. The role involves taking full ownership during a phase of transformation, ensuring the platform supports operational efficiency, reporting accuracy, and service delivery. The ideal candidate will have robust experience in Halo PSA administration, workflow design, and a solid understanding of ITSM/ITIL frameworks. Join a dynamic team focused on continuous improvement and automation.

Qualifications

• 3–5+ years administering PSA platforms within an MSP or managed services environment.
• Strong hands-on Halo PSA administration experience is essential.
• Proven experience migrating or transforming PSA platforms.

Responsibilities

• Own, administer, and optimise Halo PSA across the organization.
• Design and implement workflows, automation, and service processes within Halo.
• Maintain CMDB integrity, asset relationships, and data accuracy.

Skills

Halo PSA administration

Workflow design

CMDB integrity

Automation

ITSM/ITIL understanding

Service process design

Job description

A technology services company in the United Kingdom is seeking a Senior Halo PSA Administrator to lead the management and optimization of their Halo PSA platform. The role involves taking full ownership during a phase of transformation, ensuring the platform supports operational efficiency, reporting accuracy, and service delivery. The ideal candidate will have robust experience in Halo PSA administration, workflow design, and a solid understanding of ITSM/ITIL frameworks. Join a dynamic team focused on continuous improvement and automation.