Senior Global Prime Services Onboarding Lead

Goldman Sachs; Greater London; On-site; GBP 120,000 - 160,000; Full time

Job summary

Goldman Sachs seeks a Vice President to lead onboarding and client strategy in Prime Services' New Business Group in London. You will partner with Sales, Coverage, Legal, Risk, and Operations to deliver complex onboarding and drive business expansion while balancing risk and commercial priorities.

The role demands senior stakeholder influence, process simplification, and cross-functional leadership to improve onboarding efficiency and client experience across the firm’s global platform.

Qualifications

• Significant experience within Prime Brokerage, Prime Services, Client Onboarding, Capital Markets, or Financial Services.
• Strong understanding of Prime Brokerage products, client structures, onboarding processes, and regulatory requirements.
• Proven ability to manage complex client relationships and deliver strategic solutions in a fast-paced environment.
• Demonstrated experience leading cross-functional initiatives and influencing senior stakeholders across multiple business areas.
• Exceptional analytical, problem-solving, and strategic thinking capabilities.
• Strong project management skills with the ability to manage multiple priorities and deliver against tight deadlines.
• Excellent verbal and written communication skills with the ability to engage effectively with senior internal and external stakeholders.
• Proven leadership experience, including coaching, mentoring, and developing team members.
• Strong commercial awareness with the ability to balance client needs, business objectives, and risk considerations.

Responsibilities

• Act as a senior onboarding partner for Prime Brokerage clients, providing strategic guidance throughout the onboarding lifecycle from mandate through go-live.
• Drive alignment among senior stakeholders across Legal, Credit, Risk, Compliance, Operations, Engineering, and Front Office teams.
• Manage competing priorities and escalations while ensuring critical milestones and client commitments are achieved.
• Influence strategic onboarding decisions through effective communication, risk assessment, and stakeholder engagement.
• Partner with Sales and Coverage teams to support revenue generation, business expansion opportunities, and client retention initiatives.
• Identify opportunities to simplify processes, improve scalability, and enhance the client onboarding experience.
• Lead strategic initiatives focused on operating model enhancements, process optimization, controls, capacity management, and automation.
• Utilize data and business metrics to identify trends, drive continuous improvement, and support management decision-making.
• Support talent development, resource planning, and organizational priorities across the broader NBG function.
• Ensure onboarding activities are conducted in accordance with regulatory requirements, firm policies, and control frameworks.
• Provide governance, oversight, and escalation management for onboarding risks, issues, and dependencies.

Skills

Prime Brokerage

Client Onboarding

Stakeholder Management

Project Management

Analytical Thinking

Regulatory Knowledge

Communication Skills

Leadership

Cross-functional Leadership

Job description

Goldman Sachs seeks a Vice President to lead onboarding and client strategy in Prime Services' New Business Group in London. You will partner with Sales, Coverage, Legal, Risk, and Operations to deliver complex onboarding and drive business expansion while balancing risk and commercial priorities.

The role demands senior stakeholder influence, process simplification, and cross-functional leadership to improve onboarding efficiency and client experience across the firm’s global platform.