Senior General Manager

JD Gyms; East Midlands; On-site; GBP 55,000 - 75,000; Full time

Benefits offered by this job

Staff discount

Personal development opportunities

Job summary

JD Gyms is seeking a dynamic General Manager to lead a new club, drive membership growth and deliver exceptional member service. You will recruit and manage a team, uphold brand standards, and steer operations to achieve sales targets while maintaining safety and cleanliness across the facility.

The role requires proven management experience in leisure with a passion for customer service and a track record in driving local marketing and team performance.

Qualifications

• Must have proven management experience within a leisure-related industry.
• Passionate about customer service and an inspirational leader.
• Proven track record in driving sales and coordinating local marketing.
• Experience recruiting and managing a successful team.
• General Manager experience in a leisure facility or similar role is a plus.

Responsibilities

• Adhere to Health and Safety policies and company procedures handbook.
• Maintain the JD Gyms Brand Standard across the club.
• Conduct daily, weekly and monthly safety checks.
• Recruit and manage Fitness Coaches and General Assistants.
• Work toward and achieve all sales and membership targets.
• Drive and maximise secondary spending revenue.
• Ensure high standards of cleanliness throughout the gym.
• Oversee weekly banking to minimise wastage and variance.
• Ensure uniform standards across the team.
• Deliver outstanding member service and ambassadorial representation.

Skills

Leadership

Sales driven

Customer service

Team management

Brand standards

Strategic thinking

Job description

Want to work for JD Gyms? Of course you do! We are an exciting, award winning gym chain that is quickly expanding across the UK and taking the sector by storm. We invest in fitting out our clubs to create top quality, stylish environments for our members. Excellent class timetables and robust on the ground teams are a key part in delivering our outstanding fitness offering, so we are always on the lookout for fresh talent.

Role overview

This role requires an inspirational leader with proven flair and commercial ability, as well as the skill, energy and determination to drive and develop the business. We're looking for a manager with the experience of developing the standards and reputation of this new gym whilst nurturing a growing membership base and team.

Responsibilities

• Ensure that all policies and procedures in both the Health and Safety Employee Policy and Company Procedures Handbook are adhered to.
• Responsible for adhering to and maintaining the JD Gyms Brand Standard.
• Conduct daily, weekly, and monthly safety checks.
• Report and chase all defects, to ensure the building and its equipment is safe to use.
• Recruit and manage a team of employed Fitness Coaches and General Assistants to ensure the club is operational cover to ensure daily expectations are delivered.
• Hold regular team meetings to aid development and keep everyone updated.
• To work towards and aim to achieve all sales and membership targets that are set.
• To drive and maximise secondary spending revenue.
• To ensure the whole of the gym facility is of the highest standard of cleanliness.
• Ensure the in-house cleaners (General Assistant) are cleaning to the highest standard.
• To manage the weekly banking process so that wastage and variance is minimal, maximising profit.
• To ensure uniform standards are being adhered to by all team members and yourself.
• To always deliver outstanding member service.
• To help create an environment where the team enjoy themselves whilst at work.
• To always be an ambassador of JD Gyms.

Skills and Experience

• Must have a proven and successful track record of management experience within a leisure related industry.
• Must be passionate about customer service and be an inspirational leader in the way they manage.
• Must have a proven track record in driving sales and co-ordinating local marketing activity as well as of recruiting and managing a successful team.
• Ideally will have experience as a General Manager overseeing all business areas within a leisure facility or have substantial experience as a Fitness Manager or other similar operational function We know our colleagues work tirelessly to make JD Gyms the success it is today and in turn, we offer them some amazing benefits including staff Discount On JD Group and other brands within the organisation and personal development opportunities to learn and develop at work.
• Thank you for your time. #Gyms