Assistant General Manager

JD Gyms; Newcastle upon Tyne; On-site; GBP 28,000 - 42,000; Full time

Benefits offered by this job

Staff discount

Personal development opportunities to学

Job summary

JD Gyms is seeking a dedicated Club Manager to lead a busy fitness club with a strong focus on delivering excellent member service and outcomes. You will oversee daily operations, ensure safety, manage a team of coaches and support staff, and drive membership growth in a dynamic, brand-driven environment.

The role requires proven leadership in leisure facilities, a passion for customer service, and ability to recruit and mentor a capable team while maintaining JD Gyms standards and profitability.

Qualifications

• Must have proven management experience within a leisure-related industry.
• Passion for customer service and inspirational leadership.
• Experience driving sales and coordinating local marketing.

Responsibilities

• Adhere to Health and Safety Employee Policy and Company Procedures Handbook.
• Maintain JD Gyms Brand Standard.
• Conduct safety checks daily/weekly/monthly and report defects.
• Recruit and manage Fitness Coaches and General Assistants to ensure daily operations.
• Hold regular team meetings for development and updates.
• Work towards sales and membership targets and maximize revenue.
• Drive and maximise secondary spending revenue.
• Ensure gym facilities are clean and up to high standards.
• Oversee weekly banking to minimise wastage and variances.
• Ensure uniform standards across all staff.
• Deliver outstanding member service and ambassadorial conduct for JD Gyms.

Skills

Leadership

Sales

Team management

Customer service

Education

Level 2 Gym Instructor

Job description

Want to work for JD Gyms? Of course you do! We are an exciting, award winning gym chain that is quickly expanding across the UK and taking the sector by storm. We invest in fitting out our clubs to create top quality, stylish environments for our members. Excellent class timetables and robust on the ground teams are a key part in delivering our outstanding fitness offering, so we are always on the lookout for fresh talent.

Role overview

This role requires a team player with flair and commercial ability, as well as the skill, energy and determination to help drive and develop the business alongside the General Manager. We're looking for a manager with the experience of maintaining and developing the standards and reputation, whilst nurturing a growing membership base and team.

Responsibilities

• Ensure that all policies and procedures in both the Health and Safety Employee Policy and Company Procedures Handbook are adhered to.
• Responsible for adhering to and maintaining the JD Gyms Brand Standard.
• Conduct daily, weekly, and monthly safety checks. Report and chase all defects, to ensure the building and its equipment is safe to use.
• Recruit and manage a team of employed Fitness Coaches and General Assistants to ensure the club is operational cover to ensure daily expectations are delivered.
• Hold regular team meetings to aid development and keep everyone updated.
• To work towards and aim to achieve all sales and membership targets that are set.
• To drive and maximise secondary spending revenue.
• To ensure the whole of the gym facility is of the highest standard of cleanliness.
• Ensure the in-house cleaners (General Assistant) are cleaning to the highest standard. To manage the weekly banking process so that wastage and variance is minimal, maximising profit.
• To ensure uniform standards are being adhered to by all team members and yourself.
• To always deliver outstanding member service.
• To help create an environment where the team enjoy themselves whilst at work.
• To always be an ambassador of JD Gyms.

Skills and Experience

• Must have a proven and successful track record of management experience within a leisure related industry.
• Must be passionate about customer service and be an inspirational leader in the way they manage.
• Must be qualified to at least Level 2 Gym Instructor
• Must have a proven track record in driving sales and co-ordinating local marketing activity as well as of recruiting and managing a successful team.

Ideally will have experience as an Assistant Manager helping to oversee all business areas within a leisure facility or have substantial experience as a Fitness Manager or other similar operational function.

• staff Discount On JD Group and other brands within the organisation
• personal development opportunities to learn and develop at work

Thank you for your time. #Gyms