Senior General Manager

CEVA Logistics; East Midlands; On-site; GBP 120,000 - 170,000; Full time

Benefits offered by this job

Pension

Life assurance

Employee benefits platform

Job summary

CEVA Logistics seeks a Senior General Manager to lead large-scale contract logistics operations across the Midlands. You will drive operational excellence, financial performance, and long-term client partnerships, shaping strategy and ensuring efficiency and innovation across sites.

You will own annual business plans, lead continuous improvement initiatives, and build high-performing teams while maintaining strict HSE standards and regulatory compliance.

Qualifications

• Proven ability to manage P&L and drive financial performance.
• Strong strategic leadership across large-scale contract logistics operations.
• Excellent relationship-building with clients and stakeholders.
• Analytical, decisive and commercially aware with change-management experience.

Responsibilities

• Provide strategic leadership across contract logistics with accountability for financial and service KPIs.
• Develop and own annual business plans, budgets and cost controls.
• Drive continuous improvement to enhance efficiency and customer value.
• Forge senior-level client relationships to sustain high engagement and contract retention.
• Coach and develop senior management teams to foster accountability and performance.
• Ensure compliance with HSE and regulatory requirements.

Skills

P&L management

Strategic leadership

Client relationship building

Data-driven decisions

Job description

We are seeking an exceptional Senior General Manager to lead large-scale, customer-focused contract logistics operations. This is a pivotal leadership role, accountable for driving operational excellence, financial performance, and long-term client partnerships across complex, multi-site operations based across the Midlands.

As the Senior General Manager, you will play a critical role in shaping strategy, driving continuous improvement, and ensuring the operation remains efficient, innovative, and commercially competitive.

WHAT ARE YOU GOING TO DO?

Reporting to the Business Unit Director, you will be the onsite senior leader with full responsibility for delivering operational performance, budget targets, and service excellence. You will work in close partnership with clients, ensuring a collaborative and proactive approach to service delivery, while identifying opportunities to enhance operational performance and support contract growth. In addition, you will also lead in;

• Providing strategic leadership across contract logistics operations, ensuring delivery against all financial, operational and service KPIs.
• Develop and execute annual business plans, with ownership for budget management and cost controls.
• Drive a culture of continuous improvement, identifying and implementing initiatives that enhance efficiency and customer value
• Create senior-level client relationships, ensuring high levels of engagement, satisfaction and contract retention
• Lead, coach and develop high-performing management structures, fostering a culture of accountability and engagement
• Ensure full compliance with HSE and regulatory requirements, embedding best practices
• Leverage emerging technologies and operational innovation to optimise warehouse design and performance
• Standardise performance frameworks driving consistency in reporting, productivity and service delivery.

WHAT ARE WE LOOKING FOR?

Our ideal candidate will have significant operational leadership experience ideally within a large-scale logistics, warehousing or ecommerce environment, experienced in leading multi-user or complex operations.

You will be an analytical, decisive and commercial astute with a proven track record of P&L management and delivering against budgetary targets, skilled in building and developing strategic client relationships and demonstrable success in delivering operational transformation and continuous improvement initiatives.

You must be a strong people leader capable of forming, nurturing and developing a management team that embraces challenge and change and instills a culture of high performance and engagement.

WHAT DO WE HAVE TO OFFER?

With a genuine culture of reward and recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package that includes competitive annual leave entitlement with a fantastic holiday buy scheme, pension and life assurance along with access to an employee benefits platform that offers discounts on gym memberships and money off vouchers for a diverse range of retail, travel and hospitality brands. There’s no doubt that you will be compensated for your hard work and commitment so if you’d like to work for one of the top Logistics providers in the world then.

ABOUT TOMORROW

We value your professional and personal growth. That’s why we share plenty of career opportunities for you to thrive within CEVA. Join CEVA for a challenging career.