Outbound Team Leader

American President Lines; East Midlands; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Competitive annual leave

Pension and life assurance

Employee discounts

Job summary

CEVA Logistics has an exciting opportunity for an Outbound Team Leader based at our Derby ecommerce site. You will lead front-line teams to ensure on‑time, accurate outbound execution, including picking, sorting, loading and dispatch while maintaining safety and quality standards.

You will supervise day-to-day operations, coach staff, onboard new starters and drive continuous improvement in a high-volume environment.

Qualifications

• Experience in a warehousing or logistics environment.
• Experience leading and coaching operational teams.
• Exposure to outbound, picking, packing, sorting, or dispatch.
• Strong safety awareness and attention to detail.
• Calm, confident communicator with a supportive leadership style.
• Basic experience with WMS or scanning systems.
• Exposure to lean or continuous improvement approaches.
• Proven experience in high-volume or peak operations.
• Experience in an ecommerce environment.

Responsibilities

• Lead outbound associates across pick, sortation, loading and dispatch.
• Allocate tasks and manage workflow to maintain smooth outbound flow.
• Ensure volumes are processed accurately and dispatched on time.
• Reinforce safety standards and quality checks during shifts.
• Escalate delays or risks to the Outbound Shift Manager.
• Provide day-to-day supervision, coaching and direction.
• Support onboarding and buddying of new starters.
• Monitor attendance and timekeeping; address conduct issues.
• Support system transactions, paperwork and shift handovers.
• Identify inefficiencies and support continuous improvement.

Skills

Warehousing experience

Operational leadership

Outbound operations

Safety awareness

Clear communication

WMS experience

Lean/Continuous improvement

High-volume operations

Ecommerce experience

Tools

WMS/Scanning systems

Job description

CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.

We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.

At CEVA Logistics, weRise inMotion. Your career is always on the move,growingas fast and as far as your ambition takes you. Join a global team ofnearly 200nationalities, shaping the future of global trade, moving essential goods, forging new paths, and pushing boundaries to serve an ever-changing world. The pace is fast, the challenges are real, but the rewards are greater: growth, purpose, and the chance to make a meaningful impact. This is more than a job.It’sa journey on which you rise.

YOUR ROLE

CEVA Logistics has been awarded a major new contract with a high-profile client, marking an exciting phase of growth for the business expanding on our ecommerce offering. This is a new build implementation offering exciting opportunities across contract logistics.

As a result, we have an excellent role for an Outbound Team Leader to support the safe, accurate and on‑time execution of outbound operations within a high‑volume ecommerce site based in Derby.

This is a hands‑on operational role, responsible for leading front‑line teams to deliver picking, sorting, loading, and dispatch activities in line with service cut‑off times, quality standards and productivity targets.

Fixed shift available for this role is: Sunday to Thursday - 1:45 pm to 10:15 pm.

WHAT ARE YOU GOING TO DO?

Reporting into Outbound Shift Manager, you will take day‑to‑day responsibility for outbound execution across your assigned work areas, ensuring work is completed right first time and that customer service and network flow are protected throughout the shift, with key responsibilities for:

• Leading outbound associates across pick, sortation, loading and dispatch areas
• Allocating tasks and managing workflow to maintain smooth outbound flow
• Ensuring outbound volumes are processed accurately and dispatched on time
• Reinforcing safety standards, standard work and quality checks at all times
• Escalating delays, service risks or constraints promptly to the Outbound Shift Manager
• Providing day‑to‑day supervision, coaching and direction to associates
• Supporting onboarding, training and buddying of new starters
• Monitoring attendance, timekeeping and basic conduct or performance issues
• Supporting accurate system transactions, paperwork and shift handovers
• Identifying inefficiencies and supporting continuous improvement activity
• Support the Outbound Shift Manager with any additional tasks as and when required

WHAT ARE WE LOOKING FOR?

To be successful in your application you will be able to able to demonstrate the following experience, skills and behaviours:

• Experience of working in a warehousing or logistics environment
• Experience of leading, supporting and coaching operational teams
• Exposure to outbound, picking, packing, sorting, or dispatch operations.
• Strong safety awareness and attention to detail
• Confident communicator with a calm and supportive leadership style
• Basic WMS or scanning system experience
• Exposure to lean or continuous improvement approaches.
• Proven experience of high-volume or peak operations
• Experience of working in an ecommerce environment

WHAT DO WE HAVE TO OFFER?

With a genuine culture of reward and recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package that includes competitive annual leave entitlement with a fantastic holiday buy scheme, pension and life assurance along with access to an employee benefits platform that offers discounts on gym memberships and money off vouchers for a diverse range of retail, travel and hospitality brands. There’s no doubt that you will be compensated for your hard work and commitment so if you’d like to work for one of the top Logistics providers in the world then.

ABOUT TOMORROW

We value your professional and personal growth. That’s why we share plenty of career opportunities for you to thrive within CEVA. Join CEVA for a challenging career.

CEVA Logistics UK&I is committed to attracting, acquiring and retaining the best possible candidates in an equal and inclusive way that is consistent with employment legislation and best practice. We aim to select the best available person for every vacancy irrespective of age, disability, colour, race, nationality, ethnic or national origin, religion or belief, political beliefs, sex, sexual orientation, gender reassignment and marital or civil partnership status.

Please note that candidates will be subject to the necessary right to work checks for the UK and Ireland.