Senior Funeral Director – Multi-Branch Leader

Life Services Group; England; Remote; GBP 31,000 - 38,000; Full time

Benefits offered by this job

25 days annual leave + bank holidays

Pension with 4% employer contribution

Funeral discounts for family

Free online will with Farewill

Staff discounts

Employee Assistance Programme

Training and development

Long Service Awards

Job summary

Dignity Funeral Directors is seeking a Senior Funeral Director to guide families through difficult times with empathy and professionalism. You’ll lead a team of Funeral Directors and Service Operatives while delivering and overseeing funerals across four branches in Horsham, Crawley, East Grinstead and Cookfield, with travel between sites.

The role is full-time (38.33 hours per week) with on-call duties, a salary of £34,382.01 per year plus on-call payments, and opportunities to develop

Qualifications

• Experience leading or managing a team in a service-led environment.
• Funeral industry experience with leading services is highly advantageous.
• Experience managing people: recruitment, reviews and rota planning.
• Strong planning, documentation and compliance skills.
• Calm under pressure with good decision-making and delegation.
• Full UK driving licence required; willing to cover multiple branches.

Responsibilities

• Lead and support funeral services, oversee complex arrangements and ensure high care standards.
• Manage and develop team members, recruit, onboard, conduct 1:1s and plan rotas.
• Care for the deceased with timely, respectful care and accurate records.
• Be on call and share the duty phone to assist families day and night.
• Lead local marketing and community engagement across branches.
• Train the team to discuss funeral plans and full range of services.

Skills

Team leadership

Funeral industry experience

Recruitment & onboarding

Planning & compliance

Decision making

Drive and on-call

Evenings & weekends availability

Job description

Dignity Funeral Directors is seeking a Senior Funeral Director to guide families through difficult times with empathy and professionalism. You’ll lead a team of Funeral Directors and Service Operatives while delivering and overseeing funerals across four branches in Horsham, Crawley, East Grinstead and Cookfield, with travel between sites.

The role is full-time (38.33 hours per week) with on-call duties, a salary of £34,382.01 per year plus on-call payments, and opportunities to develop