Senior Food Hall Manager

Sainsbury's Limited; Greater London; On-site; GBP 33,000 - 40,000; Full time

Benefits offered by this job

Discount card

Annual bonus scheme

Free food and hot drinks

Pension match

Share scheme

Wellbeing support

Cycle to Work

Gym offers

Job summary

Sainsbury's Limited in the Sydenham store, London, is seeking a capable Food Manager to lead daily operations, role‑model high standards and coach a fast‑paced team.

You will manage processes, ensure customer service excellence, and guide scheduling, performance reviews and discipline where needed, while delivering KPI targets.

Join a diverse, inclusive environment with benefits and development opportunities.

Qualifications

• Previous line management responsibilities in a fast-paced, operational environment.
• Provides brilliant customer service and coaches a team to do the same.
• Delivers KPIs or other performance indicators.
• Can manage disciplinaries, performance issues or other employee relations issues.
• Leads operations and can work alone in absence of more senior management.

Responsibilities

• Role modelling and coaching for high standards and efficiency across the whole food hall.
• Managing compliance to processes whilst bringing the passion and flair for great shop keeping and customer service.
• Ensure every customer gets the food they want when they shop with us to help ensure we are the first choice for food.
• People management is a big part of the role, managing performance and capability, conducting disciplinaries and ensuring scheduling and pay are accurate.
• At times you will assume overall responsibility for running the store, directing and supporting colleagues to deliver for the customer.

Skills

Leadership

Coaching

Customer service

KPI delivery

People management

Disciplinaries

Job description

Sainsbury's Limited in the Sydenham store, London, is seeking a capable Food Manager to lead daily operations, role‑model high standards and coach a fast‑paced team.

You will manage processes, ensure customer service excellence, and guide scheduling, performance reviews and discipline where needed, while delivering KPI targets.

Join a diverse, inclusive environment with benefits and development opportunities.