Senior Fixed Income Client Services Lead

Susquehanna International Group, LLP; Greater London; On-site; GBP 90,000 - 130,000; Full time

Job summary

Susquehanna International Group, LLP is seeking a seasoned professional to lead Fixed Income client services initiatives in a front-office environment. You will drive onboarding, product expansion, and platform changes while ensuring robust settlement processes and risk controls.

You will partner with traders, sales and clients to deliver scalable solutions, improve automation, and provide authoritative settlement guidance. A deep FI background and strong stakeholder management are essential.

Qualifications

• Deep understanding of fixed income settlement and related processes.
• Experience leading cross-functional projects end-to-end.
• Ability to assess operati onal feasibility of new business with stakeholders.

Responsibilities

• Lead operational projects enabling Fixed Income client growth, onboarding clients, products, markets and platforms.
• Define requirements, manage stakeholders, drive delivery across Operations, Technology, Sales and Trading.
• Own the client service operating model to enable scalable onboarding and straight-through processing.
• Manage the Fixed Income settlement lifecycle, including matching, settlement, and post-settlement resolution.
• Own service standards, escalation handling and client reporting to management and sales teams.

Skills

Fixed income knowledge

Client services

Project ownership

Analytical problem solving

Stakeholder management

SQL/Python

Education

Bachelor's degree in Finance/Quantitative

Tools

SQL

Python

Job description

Susquehanna International Group, LLP is seeking a seasoned professional to lead Fixed Income client services initiatives in a front-office environment. You will drive onboarding, product expansion, and platform changes while ensuring robust settlement processes and risk controls.

You will partner with traders, sales and clients to deliver scalable solutions, improve automation, and provide authoritative settlement guidance. A deep FI background and strong stakeholder management are essential.