Senior FinTech Implementation Lead

20035 FactSet Europe Limited; Greater London; Hybrid; GBP 65,000 - 90,000; Full time

Benefits offered by this job

Health, life and disability insurance

Retirement savings plans

Employee stock purchase program

Paid time off and holidays

Flexible work accommodations

Job summary

FactSet Europe Limited is seeking a highly motivated Implementation Specialist to lead software implementations for hedge funds, asset managers, banks, and brokers. You will coordinate with clients, project managers, developers, and external partners to configure solutions, streamline workflows, and ensure successful deployments.

The role requires a Bachelor’s degree or equivalent and 5–7 years of experience in financial technology or client-facing technical support.

Qualifications

• Bachelor's degree or equivalent experience required.
• 5–7 years of experience in financial technology, software implementations, or client-facing technical support.
• Strong analytical and problem-solving skills.
• Excellent verbal and written communication skills.
• Experience managing multiple client projects simultaneously.
• Strong technical aptitude with ability to quickly learn new technologies.

Responsibilities

• Manage end-to-end client implementation and onboarding projects.
• Gather business requirements and translate them into system configurations.
• Configure trading environments, user accounts, permissions, and workflows.
• Coordinate with brokers, custodians, and third-party vendors throughout implementation.
• Partner with Product and Engineering teams to deliver client-specific enhancements.
• Create functional documentation, implementation plans, and operational runbooks.
• Deliver onsite and virtual training sessions for traders, portfolio managers, operations, and compliance teams.
• Configure trade routing, end-of-day processing, and integration workflows.
• Build and maintain strong client relationships while providing post-implementation support.
• Identify opportunities to improve client adoption and overall user experience.
• Manage multiple concurrent projects while meeting deadlines and maintaining high-quality standards.

Skills

Analytical

Problem-solving

Communication

SQL

Java

Python

FIX Protocol

Relational DBs

Client-facing

Education

Bachelor's degree or equivalent experience

Tools

OMS/EMS/PMS platforms

Job description

FactSet Europe Limited is seeking a highly motivated Implementation Specialist to lead software implementations for hedge funds, asset managers, banks, and brokers. You will coordinate with clients, project managers, developers, and external partners to configure solutions, streamline workflows, and ensure successful deployments.

The role requires a Bachelor’s degree or equivalent and 5–7 years of experience in financial technology or client-facing technical support.