Senior Field Applications Engineer – Customer Solutions Lead

Emerson; United Kingdom; On-site; GBP 45,000 - 65,000; Full time

Job summary

Emerson is seeking a Field Applications Engineer to partner with customers, understand technical challenges, and recommend NI software and hardware solutions. You will work with account managers and internal teams to drive technical strategy, customer success, and business growth while upholding Emerson values of innovation, integrity, collaboration, and inclusion.

You will contribute to technical strategy development, customer success, and business growth by leveraging NI technologies and

Qualifications

• Bachelor's degree in STEM or equivalent.
• Experience applying engineering, test, measurement, automation, or software development principles.
• Programming experience supporting technical solutions, applications, or systems development.
• Willingness and ability to travel to support customer and business needs.
• Strong analytical and problem-solving capabilities.
• Ability to communicate technical concepts effectively to diverse audiences.
• Commitment to delivering customer-focused solutions while working collaboratively across functions.

Responsibilities

• Building key technical relationships at top accounts, demonstrating strong technical credibility and increasing customer technical confidence in NI solutions.
• Understanding and assisting in the creation of customer technical requirements.
• Providing recommendations on software and hardware architectures while helping customers understand the next steps to ensure success.
• Collaborating with NI Account Manager(s) as part of an account team to lead development and execution of the account technical strategy, providing insight to the overall account strategy and pipeline.
• Coordinating with and informing internal technical stakeholders to execute account technical initiatives and provide feedback to increase account success.
• Leveraging industry, application area, and account knowledge to uncover and influence customer future technical needs and challenges, generating further technical demand for NI products, services, and support.
• Building trusted customer relationships through technical consultation and solution-focused engagement.
• Contributing to a collaborative environment that encourages knowledge sharing, innovation, and continuous improvement.

Job description

Emerson is seeking a Field Applications Engineer to partner with customers, understand technical challenges, and recommend NI software and hardware solutions. You will work with account managers and internal teams to drive technical strategy, customer success, and business growth while upholding Emerson values of innovation, integrity, collaboration, and inclusion.

You will contribute to technical strategy development, customer success, and business growth by leveraging NI technologies and