Senior Family Support Worker – WeCare Wales

WeCare; Porthcawl; On-site; GBP 19,000 - 20,000; Full time

Benefits offered by this job

Night shift pay

Bonus scheme

Pension scheme

Life assurance

Annual leave 240 hours

Blue Light Card

Job summary

WeCare is seeking a Senior Family Support Worker for Ty Seren in Bridgend, South Wales. The role is full-time (40 hours) with a salary of £14.00–£14.50 per hour, including shifts across days, nights, and weekends.

The post offers enhanced DBS, pension, leave entitlements, and a range of allowances as part of a comprehensive benefits package. Ideal candidates will have 2+ years’ UK experience with vulnerable adults/children, a health & social care qualification in progress or completed, and the

Qualifications

• Must have at least 2 years’ experience working with vulnerable adults and/or children in the UK
• Willingness to lead a shift and manage daily operations
• Eligibility to work in the UK (no sponsorship)

Responsibilities

• Promote the service’s mission and comply with policies and safeguarding requirements
• Undertake fire safety and first aid duties on shift
• Support families with medication administration and health checks
• Lead and mentor junior staff during shifts and MDT meetings
• Ensure safeguarding concerns are reported and acted upon
• Manage records and participate in relevant meetings

Skills

Shift leadership

Vulnerable groups experience

UK work experience

Effective communication

Education

QCF Level 3 Diploma in Health & Social Care (Children & Young People)

City & Guilds Level 2/3 Health & Social Care (Adults & CYP)

Job description

Job role Residential Family Centre Support Worker

Job Title: Senior Family Support Worker Hours: Full-Time (40 hours per week) Salary: £14.00 - £14.50 per hour Shifts: A combination of dayshifts, nightshifts and weekends Days: 7am-7.30pm and Nights: 7pm-7.30am (2nd Senior) Days: 6.30am – 7pm and Nights: 6.30pm – 7am (Shift Co-ordinator) PfP does not offer sponsorship to overseas candidates for this role. An ideal candidate will be an experienced Senior with the required qualification in Health & Social Care, alongside previous experience of leading a shift and with at least two years’ experience of working with vulnerable adults and/or children in the UK.

Critical requirements

• Candidates must be over 21 years of age
• Candidates must be eligible to work in the UK
• Candidates do not require sponsorship
• Candidates must have a minimum of 2 years’ experience of working with vulnerable adults and/or children in the UK

Benefits

• A competitive salary
• Additional payment for nightshift working and stand‑by allowance
• Annual Bonus Scheme
• Enhanced maternity, paternity and compassionate leave pay
• Eligibility for contributory pension scheme
• Life assurance cover from first day of employment
• 240 hours annual leave per annum inclusive of bank holidays (FTE)
• Additional days accrued with length in service at years 3, 5 and 10 years
• In depth induction package and additional ongoing training opportunities
• Initial enhanced DBS certificate paid for and re-imbursement for annual DBS update service fee
• Re-imbursement for SCW registration fee
• £500.00 one off payment for achieving the relevant Health Social care qualification to register with Social Care Wales whilst working at PfP
• £250.00 refer a friend scheme
• £250.00 Attraction & Retention Bonus paid within the 1st year of employment
• Free onsite parking
• Free hot and cold beverages
• Eligibility for Blue Light Card.
• Discounted gym membership

Ty Seren is a Residential Family Centre based in Bridgend, South Wales, we support up to 10 families at any one time, where there are concerns in respect of a parent’s ability to care for their child. Placements are typically for 14 weeks and include a programme of teaching and assessment.

Core responsibilities/tasks

• To promote the Service’s mission, objectives, vision and values, both internally and externally and comply with all policies, procedures, guidance , code of professional practice, contractual requirements and relevant legislation.
• Undertake Fire Warden responsibilities and be the nominated first aider on shift
• Assist families with self-administered medication and ensure any audits are completed in line with PfP’s policy
• Undertake agreed delegated quality checks and reviews (including health and safety and infection control)
• Share relevant information as needed, listen to and follow directions from the MDT and ensure all allocated duties are completed as requested. In cases where this is not possible, outstanding tasks should be handed over to the next Senior in the same role with a clear rationale of why they have not been achieved
• Ensure visitors to the centre are welcomed and looked after (with effective handovers of matters arising)
• Where required, perform such other duties (including minute-taking, delivery of workshops and cover for MDT roles e.g. key working when competent)
• Attend and contribute to relevant internal and external meetings (esp. those relating to families)
• Ensure each family is being supported in line with their assessed needs and agreed program of activities and support
• Support parents to meet their children’s developing needs, considering all aspects to parenting and independent living skills. Support and monitor families directly, or via CCTV, in the centre (including providing cover for family support worker absence/breaks), and also accompanying them in the community
• Build positive working relationships with family members by adopting a calm, caring yet assertive approach during interactions
• Help ensure the voices, views and choices of families are sought and represented, including ensuring any concerns or complaints are effectively recorded and shared
• Monitor record keeping to ensure these are accurate, relevant, complete and timely – especially of family observations and interactions
• Assesses families during targeted formal assessment sessions, supported by the MDT
• Take responsibility for managing and reporting any safeguarding concerns when they arise in line with national, local and service specific safeguarding procedures for children and adults at risk
• Whilst uncommon, you may be asked to attend and give evidence at Family Court when required. You will be fully supported throughout this process
• Be a positive role model and demonstrate strong leadership, helping to develop and drive a culture that is inclusive, open, collaborative, safe and person-centred
• Mentor new Family Support Workers as part of their induction and to help each Family Support Worker on shift to develop their skills, approaches and competency
• Participate in all mandatory, service specific and leadership training
• Attend and engage with feedback, on the job development, formal supervision, reflective practice and annual appraisals
• Assist with cleaning and infection control duties within the Service.

Essential person specification and core requirements

• Ability to work flexibly, including days, nights and weekends
• Willing or already working towards QCF Level 3 Diploma in Health & Social Care (Children & Young People) or willing to work towards City & Guilds Level 2 & 3 Health & Social Care (Children & Young People) & (Adults).
• Willing to register with Social Care Wales and to achieve All Wales Induction Framework (AWIF) during probationary period.
• Demonstrable understanding of the issues regarding confidentiality and the disclosure of personal information.
• Demonstrable high standard of numeric and literacy skills, ensuring accurate recording of family observations.
• Understanding and working experience of working with vulnerable adults and / or children i.e. those who have challenging behaviour, mental health needs, learning or physical disabilities and a history of substance misuse.
• Strong, proactive communicator in all mediums, with the ability to adapt communication style to meet the needs of the families
• Ability to work independently and use own initiative
• A high standard of organisational skills with the ability to be flexible and re-prioritise for the service needs
• Effective and accurate administration skills and IT proficiency with working experience of Microsoft Office.

Desirable core requirements

• Ability to communicate through medium of Welsh.
• Ability to drive.

We reserve the right to close this advert early if enough quality applications are received.