Senior Facilities & Travel Operations Lead

Bird & Bird; Greater London; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Private medical cover

Life assurance

Cycle to work scheme

Electric vehicle scheme

Job summary

Bird & Bird in London is seeking a Senior Administrator to join the Facilities team on an 18-month fixed-term contract. The role covers administration, helpdesk support and project assistance, with ownership of the Global Business Travel contract.

The position is 35 hours per week, Monday to Friday 09:30–17:30, with occasional after-hours work for international meetings or covering colleagues. Strong organisational and communication skills are essential.

Qualifications

• Fluent in written and spoken English (GCSE English and Maths essential)
• Excellent verbal and written communication skills
• Ability to lead meetings with senior management and present updates
• Good organisational and diary management capabilities
• Basic understanding of project management principles
• Experience in facilities/administration within professional services preferred

Responsibilities

• Processing purchase orders, invoices and financial administration
• First port of call for Accounts team queries and supplier payment issues
• Oversee Facilities Helpdesk, reactive and PPM tasks with high service levels
• Coordinate service sheets and present monthly updates to FM management
• Maintain health, safety and business continuity systems and information
• Collate team rotas and support FM Managers diaries
• Assist Facilities Director with diary management and travel bookings
• Manage Global Business Travel contract day-to-day with travel managers
• Lead regular calls with office managers and resolve issues
• Support Sustainability reporting for London office
• Assist with major FM procurement contracts

Skills

Verbal and written English

Communication skills

Organisation and diary management

MS Office (Word, Excel, Outlook)

Project coordination

Tools

Microsoft Word

Excel

Outlook

Job description

Bird & Bird in London is seeking a Senior Administrator to join the Facilities team on an 18-month fixed-term contract. The role covers administration, helpdesk support and project assistance, with ownership of the Global Business Travel contract.

The position is 35 hours per week, Monday to Friday 09:30–17:30, with occasional after-hours work for international meetings or covering colleagues. Strong organisational and communication skills are essential.