Senior Facilities Performance Improvement Leader

MostonRECRUIT; West Midlands; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading service organization in the West Midlands is seeking a Senior Performance Improvement Manager to lead performance improvement initiatives and enhance KPI performance. In this high-impact role, you will leverage data analysis to inform decision-making and drive change across the organization. The ideal candidate will have a degree and proven experience in performance improvement or operational excellence, along with strong analytical skills. The position requires flexibility for travel across the Midlands and offers a mix of home and office working.

Qualifications

• Proven experience in performance improvement, operational excellence, or similar.
• Ability to research, identify, and implement improvement opportunities independently.

Responsibilities

• Lead end-to-end performance improvement initiatives from insight to delivery.
• Analyse KPIs, customer feedback, and operational data to identify and prioritise opportunities.
• Develop business cases and implement scalable, sustainable solutions.

Skills

Analytical capability

Performance improvement

Stakeholder engagement

Data analysis

Innovative mindset

Education

Degree-level education (or equivalent)

Tools

Microsoft Excel

Job description

A leading service organization in the West Midlands is seeking a Senior Performance Improvement Manager to lead performance improvement initiatives and enhance KPI performance. In this high-impact role, you will leverage data analysis to inform decision-making and drive change across the organization. The ideal candidate will have a degree and proven experience in performance improvement or operational excellence, along with strong analytical skills. The position requires flexibility for travel across the Midlands and offers a mix of home and office working.