Business Process Improvement Lead

Rinnova; England; Hybrid; GBP 70,000 - 90,000; Full time

Job summary

A leading healthcare services provider in the UK is seeking a Business Process Improvement Lead to drive process improvement during a significant transformation. The role involves leading initiatives across various departments, simplifying workflows, and supporting system implementations. Ideal candidates will have strong process improvement experience and methodologies like Lean Six Sigma. This position offers a hybrid work model and the opportunity to shape future processes sustainably.

Qualifications

• Experienced process improvement leader from a regulated, multi-site or transformation-driven organisation.
• Confident in applying structured methodologies.
• Adaptable and pragmatic, balancing long-term design with immediate operational needs.

Responsibilities

• Lead cross-functional process improvement initiatives across HR, finance, quality, and operations.
• Simplify workflows and reduce duplication.
• Support upcoming system implementations by ensuring business processes are ready.

Skills

Lean Six Sigma

Business analysis

Communication

Stakeholder engagement

Job description

Business Process Improvement Lead

A leading provider of healthcare services is seeking a Business Process Improvement Lead to drive process excellence and business scalability during a period of significant transformation.

Location: Midlands (Hybrid)

Seniority Level

• Director

Employment Type

• Full-time

Job Function

• Project Management and Health Care Provider

Industries

• Hospitals and Health Care

The Role

• Lead cross‑functional process improvement initiatives across HR, finance, quality, and operations.
• Simplify workflows and reduce duplication to prepare the organisation for future growth.
• Work with leadership teams to embed lean methodologies and develop a culture of continuous improvement.
• Influence change through evidence‑based process design, strong stakeholder engagement, and clear communication.
• Support upcoming system implementations by ensuring business processes are ready for technology enablement.

The Person

• Experienced process improvement leader, ideally from a regulated, multi‑site or transformation‑driven organisation.
• Lean Six Sigma or business analysis qualified, confident in applying structured methodologies.
• Excellent communicator who can challenge constructively and gain buy‑in across all levels.
• Adaptable and pragmatic, capable of balancing long‑term design with immediate operational needs.
• Passionate about helping people and systems work smarter, not harder.

Why Apply

This is an opportunity to help design how a national organisation operates, simplifying processes, clarifying accountability, and ensuring it can grow sustainably over the next five years. You’ll work with a committed senior team, drive tangible improvement, and build a scalable foundation for the future.