FM Performance Manager

Empro Consultants; Birmingham; On-site; GBP 33,000 - 55,000; Part time

Job summary

Empro Consultants is seeking an experienced FM Performance and Reporting Manager in Birmingham to lead performance measurement, data analysis, and reporting within the Facilities Management team.

You will develop performance frameworks, track SLA adherence, and prepare leadership reports on cost, service delivery, and sustainability. Strong analytical skills, expertise in Power BI/Tableau, and knowledge of FM systems are required.

Qualifications

• 5+ years of experience in performance management, data analysis, or reporting in FM or related field.
• Familiarity with FM systems and reporting tools; certifications in FM (IFMA, BIFM) are a plus.

Responsibilities

• Develop performance management frameworks and track FM service performance against SLAs.
• Create performance reports for leadership on metrics such as cost, service delivery, and sustainability.
• Analyse vendor performance and ensure contract compliance.
• Identify opportunities for process improvement and drive innovation in reporting.
• Support budgeting, financial tracking, and compliance with health and safety regulations.

Skills

Performance management

Data analysis

Reporting

FM knowledge

Power BI

Tableau

CAFM/CMMS

Stakeholder management

Tools

Excel

Power BI

Tableau

CAFM/CMMS

Job description

Job Title: FM Performance and Reporting Manager

Location: Birmingham

Salary: up to£300.00 Per Day

Frequency of the role: 3-4 times per week

Contract Type: 3 Month Interim contract

Overview of the role:

We are looking for an experienced FM Performance and Reporting Manager to lead the performance measurement, data analysis, and reporting within our Facilities Management (FM) department. Youll play a key role in optimising service delivery, managing relationships with service providers, and ensuring alignment with strategic goals and SLAs.

Key Responsibilities:

• Develop performance management frameworks and track FM service performance against SLAs.
• Create performance reports for leadership on metrics such as cost, service delivery, and sustainability.
• Analyse vendor performance and ensure contract compliance.
• Identify opportunities for process improvement and drive innovation in reporting.
• Support budgeting, financial tracking, and compliance with health and safety regulations.
• Strong FM knowledge and performance frameworks experience.
• Proficiency in data analysis, Excel, Power BI, Tableau, and FM systems (CAFM/CMMS).
• Excellent communication, analytical, and organisational skills.

Qualifications & Experience:

• 5+ years of experience in performance management, data analysis, or reporting in FM or a related field.
• Familiarity with FM systems and reporting tools; certifications in FM (IFMA, BIFM) are a plus.

Exciting interim position to supporting an outstanding business.