Senior Facilities Manager

Randstad Construction and Property; Leeds; Hybrid; GBP 30,000 - 50,000; Full time

Benefits offered by this job

Hybrid work model

Travel allowance

Job summary

Randstad Construction and Property in the United Kingdom is seeking a Facilities Management professional to lead delivery of compliant FM services across a regional portfolio. You will manage in-house staff, suppliers and consultants, overseeing hard and soft services and ensuring health, safety and financial compliance.

The role is hybrid (3 days on-site/office and 2 days working from home) with a salary up to £50,000 plus a £4,200 travel allowance, plus opportunities to optimise service charge

Qualifications

• Degree or equivalent.
• IWFM or RICS membership.
• NEBOSH National General Certificate in Occupational Safety and Health.
• Experience in a similar role.
• Understanding of commercial leases and landlord-tenant relationships.
• Good knowledge of service charge budgets and accounting principles.
• Management of in-house and supplier staff.
• Management of supplier relationships.
• Strong health and safety and environmental knowledge.
• Mechanical and electrical services knowledge.
• Excellent English language skills, written and spoken.
• IT literacy with MS Office and risk management tools (Vantify Risk Manager, Proactis, Inline & Tramps).
• Experience managing multi-site environments.
• Experience managing single-site >100,000 sq ft and/or service charge budgets > £1m.

Responsibilities

• Prepare, monitor and reconcile service charge budgets.
• Check and approve expenditure against service charge budgets.
• Provide best in class customer service to internal and external client base.
• Maintain regular and effective communication with clients and tenants.
• Manage site based staff and ensure policy compliance.
• Maintain communication with internal colleagues in Property Management and Real Estate.
• Monitor works conducted by suppliers and audit delivery.
• Measure and report supplier performance against SLAs.
• Procure goods and services following procedures and policies.
• Develop, agree and manage capital replacement programmes.
• Prepare management reports for stakeholders and attend meetings.
• Undertake regular building inspections and progress necessary works.
• Ensure compliance with health and safety and environmental legislation.
• Collaborate with sustainability team to meet ISO14001 requirements.

Skills

Staff management

Budgeting & accounting

Lease knowledge

Health & safety

Tech: M&E knowledge

Multi-site management

Vendor management

IT literacy

English proficiency

Service charge budgets

Education

Degree or equivalent

IWFM or RICS membership

NEBOSH General Certificate

Tools

Vantify Risk Manager

Proactis

Inline

Tramps

Job description

Salary: Up to £50,000 per annum + £4,200 travel allowance

Portfolio: 13 commercial sites

Hybrid role - 3 days on-site/office and 2 WFH

The role

Responsible for managing the delivery of an effective and compliant facilities management service through in-house staff, suppliers and consultants, across hard and soft services, across a regional portfolio of properties

Responsibilities

• Prepare, monitor and reconcile service charge budgets
• Check and approve expenditure against service charge budgets
• Provide best in class customer service to internal and external customer base
• Maintain regular and effective communication with clients and tenants
• Manage site based staff, ensuring all people related policies and procedures are followed
• Maintain regular and effective communication with internal colleagues in Property Management, support functions and the wider Real Estate business
• Monitor works conducted/service provided by suppliers
• Audit and inspect supplier delivery
• Measure and report supplier performance against agreed SLAs
• Manage suppliers to ensure effective, safe and compliant delivery of all M&E related services, including, life safety systems, vertical transportation equipment and public health systems
• Work effectively with a range of specialist consultants to deliver agreed outcomes
• Procure goods and services, following procedures and policies
• Develop, agree and manage capital replacement programmes
• Prepare management reports for a variety of stakeholders and attend/chair management meetings as required
• Undertake regular building inspections, complete reports and initiate/progress any required works
• Ensure compliance with all current statutory legislation in respect of health and safety and the environment
• Manage local environmental activities in order to meet statutory obligations and achieve/retain industry standards e.g. ISO14001 working with sustainability team
• Ensure compliance with all internal procedures and policies - e.g. Procurement, Finance, Compliance, HR
• Ensure security and emergency procedures are robust and adhered to at all times, taking an active role in the event of emergency situations

Person specification

Qualifications/Key Skills

• Degree or equivalent
• Membership or Associate Membership of IWFM or RICS
• National General Certificate in Occupational Safety and Health - accredited by NEBOSH
• Previous experience in a similar role
• Understanding of commercial leases and the landlord and tenant relationship
• Good understanding of service charge budgets and accounting principles
• Management of in-house and supplier staff
• Management of supplier relationships
• Good health and safety and environmental knowledge
• Good mechanical and electrical services knowledge
• Excellent English language skills - both written and spoken
• IT literate - MS Office at intermediate level and other relevant software (e.g. Vantify Risk Manager, Proactis, Inline & Tramps) at a level to undertake the role satisfactorily
• Experience of managing multi-site environments
• Experience of managing a single-site environment in excess of 100,000 square feet and/or service charge budgets more than £1m

Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

Candidates must be eligible to live and work in the UK.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business