Senior Facilities Manager

Randstad Construction & Property; Leeds; Hybrid; GBP 45,000 - 55,000; Full time

Job summary

Randstad Construction & Property in Leeds is seeking an experienced Facilities Manager to deliver a compliant FM service across a regional portfolio. You will manage in-house staff, suppliers and consultants, oversee hard and soft services, and drive health, safety and environmental standards.

This hybrid role offers 3 days on-site and 2 days working from home, with responsibility for service charge budgets, cost control, reporting and client/tenant liaison to ensure exceptional service.

Qualifications

• Degree or equivalent required.
• Membership or Associate Membership of IWFM or RICS is desirable.
• NEBOSH General Certificate (accredited) is preferred.
• Experience in similar role and understanding of commercial leases.
• Strong budgeting, accounting principles and service charge knowledge.
• Experience managing in-house and supplier staff.
• Good health and safety and environmental knowledge.
• Experience with multi-site environments and large service charge budgets.
• Excellent written and spoken English.

Responsibilities

• Prepare, monitor and reconcile service charge budgets.
• Check and approve expenditure against budgets.
• Provide best in class service to clients and tenants.
• Manage site staff and ensure HR policies followed.
• Monitor supplier performance against SLAs.
• Procure goods and services following procedures.
• Develop and manage capital replacement programmes.
• Prepare management reports for stakeholders.

Skills

Lease knowledge

Budgeting

Staff management

Supplier management

Health and safety

M&E knowledge

English proficiency

IT literacy

Multi-site experience

Education

Degree or equivalent

IWFM/RICS membership

NEBOSH General Certificate

Tools

Vantify Risk Manager

Proactis

Inline & Tramps

Job description

Salary: Up to 50,000 per annum + 4,200 travel allowance

Portfolio: 13 commercial sites

Hybrid role - 3 days on-site/office and 2 WFH

The role

Responsible for managing the delivery of an effective and compliant facilities management service through in-house staff, suppliers and consultants, across hard and soft services, across a regional portfolio of properties

Responsibilities

• Prepare, monitor and reconcile service charge budgets
• Check and approve expenditure against service charge budgets
• Provide best in class customer service to internal and external customer base
• Maintain regular and effective communication with clients and tenants
• Manage site based staff, ensuring all people related policies and procedures are followed
• Maintain regular and effective communication with internal colleagues in Property Management, support functions and the wider Real Estate business
• Monitor works conducted/service provided by suppliers
• Audit and inspect supplier delivery
• Measure and report supplier performance against agreed SLAs
• Manage suppliers to ensure effective, safe and compliant delivery of all M&E related services, including, life safety systems, vertical transportation equipment and public health systems
• Work effectively with a range of specialist consultants to deliver agreed outcomes
• Procure goods and services, following procedures and policies
• Develop, agree and manage capital replacement programmes
• Prepare management reports for a variety of stakeholders and attend/chair management meetings as required
• Undertake regular building inspections, complete reports and initiate/progress any required works
• Ensure compliance with all current statutory legislation in respect of health and safety and the environment
• Manage local environmental activities in order to meet statutory obligations and achieve/retain industry standards e.g. ISO14001 working with sustainability team
• Ensure compliance with all internal procedures and policies - e.g. Procurement, Finance, Compliance, HR
• Ensure security and emergency procedures are robust and adhered to at all times, taking an active role in the event of emergency situations

Person specification

Qualifications/Key Skills

• Degree or equivalent
• Membership or Associate Membership of IWFM or RICS
• National General Certificate in Occupational Safety and Health - accredited by NEBOSH
• Previous experience in a similar role
• Understanding of commercial leases and the landlord and tenant relationship
• Good understanding of service charge budgets and accounting principles
• Management of in-house and supplier staff
• Management of supplier relationships
• Good health and safety and environmental knowledge
• Good mechanical and electrical services knowledge
• Excellent English language skills - both written and spoken
• IT literate - MS Office at intermediate level and other relevant software (e.g. Vantify Risk Manager, Proactis, Inline & Tramps) at a level to undertake the role satisfactorily
• Experience of managing multi-site environments
• Experience of managing a single-site environment in excess of 100,000 square feet and/or service charge budgets more than 1m

Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

Candidates must be eligible to live and work in the UK.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.