Senior Facilities Coordinator

CBRE; Greater London; On-site; GBP 36,000 - 48,000; Full time

Job summary

CBRE Global Workplace Solutions is seeking a Senior Facilities Coordinator in London. You will work with clients, vendors, and contractors to ensure that facility tasks and work orders are completed and aligned with the office PPM planner.

You will support property managers with repairs and investment plans, manage invoicing, and monitor performance metrics while ensuring quality and compliance in daily operations.

Qualifications

• 2-4 years of relevant job experience.
• Strong communication skills in English, both written and verbal.
• Working knowledge of Microsoft Office products (Word, Excel, Outlook).

Responsibilities

• Coordinate with landlords, service providers, and vendors to implement procedures and reporting formats.
• Arrange PPMs as per the office PPM planner.
• Review and submit quotations for extra works and remedials.
• Conduct floor walks to identify building deficiencies and improvement areas.
• Facilitate 3rd party invoicing and verify subcontractor invoices before accounts payable.
• Acknowledge client inquiries and manage work orders to meet KPI response times.
• Collect information reports to track performance and progress.
• File work orders, proposals, and department paperwork from vendors.
• Monitor activities outside the building, including waste disposal and recycling.
• Respond to inquiries or complaints from clients, colleagues, and supervisors.

Skills

Strong communication

Organizational skills

Attention to detail

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Senior Facilities Coordinator to join the team located in London on a permanent basis.

About The Role

As a CBRE Senior Facilities Coordinator, you will work with clients, vendors, and contractors to ensure that facility tasks and work orders are complete.

This job is a part of the Facilities Management functional area which focuses on all aspects of the operations of a set of assets, providing support to the Property Managers regarding all repairs and investment plans.

What You’ll Do

• Work with landlords, and service providers to make sure they implement and recognize all procedures, policies, and reporting formats.
• Arrange PPM’s as per the office PPM planner.
• Request, review & submit quotations to the client for extra works & remedials.
• Conduct floor walks to identify building deficiencies and areas of improvement.
• Facilitate 3rd party invoicing process. Gather invoices from subcontractors, verify accuracy and submit to accounts payable.
• Acknowledge all client inquiries and collect work orders in alignment with KPI response times.
• Collect information reports to find out performance and progress status.
• File work orders, proposals, department files, and other paperwork submitted by vendors.
• Monitor activities that happen outside the building, such as proper waste disposal and recycling.
• Follow instructions, short correspondence, and memos and ask clarifying questions.
• Respond to common inquiries or complaints from clients, co-workers, and supervisors.
• Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion.
• Impact through clearly defined duties, methods, and tasks are described in detail.
• Deliver own output by following defined procedures and processes.

What You’ll Need

• 2-4 years of relevant job experience
• Ability to follow basic work routines and standards in the application of work.
• Strong communication skills, including both written and verbal English.
• Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Strong organizational skills with an inquisitive mindset.
• High attention to detail.

Why CBRE

When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.

Applicant AI Use Disclosure

We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.