Senior F&B Operations Leader (Premium Events)

Legends Global (Europe); Greater London; On-site; GBP 70,000 - 90,000; Full time

Benefits offered by this job

25 Days Annual Leave – Work hard, rest

Life Assurance – Peace of mind

5% Pension Contribution

Healthshield Cover

Employee Assistance Programme

Eye Care Support

Cycle to Work Scheme

Employee Referral Scheme

Job summary

Legends Global is seeking a senior operations leader to oversee the day-to-day running of The Halls and The ICC at Olympia, working alongside the Food and Beverage Director to maximise revenue and guest satisfaction.

You will provide visible leadership to departmental teams, drive service excellence, manage labour costs, and partner with internal departments and external stakeholders to deliver premium events and experiences. A track record in high-volume hospitality is essential.

Qualifications

• Significant senior management experience within food and beverage, hospitality, hotels, stadiums, arenas, or premium guest environments.
• Experience delivering exceptional guest experiences while managing high-volume operations.
• Experience leading operational delivery across complex events and customer-facing environments.
• Experience working across multiple departments and stakeholder groups; leading change or continuous improvement.

Responsibilities

• Oversee the operation of the departmental teams alongside the Food and Beverage Director to maximise revenue.
• Provide visible leadership to departmental teams, ensuring the highest standards of service delivery and guest experience.
• Oversee day-to-day operation across The Halls and The ICC.
• Act as senior operational lead, deputising for the Food and Beverage Director at meetings.
• Support delivery of annual budgets, business plans, revenue targets and profitability.
• Monitor and manage labour costs, payroll efficiency and operating costs to meet financial targets.
• Build and maintain strong relationships with internal departments, suppliers and key stakeholders.
• Lead, coach, develop departmental managers and create a high-performance, guest-focused culture.

Skills

Senior management

Hospitality operations

Cross-functional leadership

Stakeholder management

Food & Beverage operations

Job description

Legends Global is seeking a senior operations leader to oversee the day-to-day running of The Halls and The ICC at Olympia, working alongside the Food and Beverage Director to maximise revenue and guest satisfaction.

You will provide visible leadership to departmental teams, drive service excellence, manage labour costs, and partner with internal departments and external stakeholders to deliver premium events and experiences. A track record in high-volume hospitality is essential.