Senior Experience Designer, Payments & Enterprise UX

JPMorganChase; Glasgow; On-site; GBP 65,000 - 90,000; Full time

Job summary

J.P. Morgan seeks a Senior Experience Designer in Payments Experience Design to shape end-to-end enterprise payment experiences grounded in user research and insights.

You will collaborate with product, engineering, data, and research to deliver inclusive, accessible solutions while maintaining a high bar for quality. The role blends craft with an implementation-aware mindset and leverages AI-assisted workflows responsibly.

Qualifications

• Applied experience in UX/product/interaction design focused on digital products and services.
• Strong craft in visual and interaction design with clear rationale and tradeoffs.
• Proficiency in storyboarding, wireframing, and prototyping using industry-standard tools.
• Ability to interpret complex information and translate into clear experience decisions.
• Knowledge of inclusive design, accessibility guidelines, and assistive technologies.

Responsibilities

• Design elegant solutions to interaction and workflow problems across products and platforms.
• Apply information architecture and storyboarding to improve navigation and usability in enterprise experiences.
• Create and iterate on wireframes and prototypes at appropriate fidelity for alignment and de-risking.
• Define behavior across key states and edge cases and document intent for engineering.
• Contribute to a component-based design system with consistent patterns and component usage.
• Use qualitative and quantitative inputs to inform decisions and translate data into insights.
• Apply AI-assisted design workflows to accelerate exploration while ensuring accuracy and accessibility.
• Iterate by incorporating feedback, research insights, and product constraints into improved outcomes.

Skills

UX design

Interaction design

Storyboarding

Wireframing

Prototyping

Accessibility

Tools

Figma

Git workflows

Job description

J.P. Morgan seeks a Senior Experience Designer in Payments Experience Design to shape end-to-end enterprise payment experiences grounded in user research and insights.

You will collaborate with product, engineering, data, and research to deliver inclusive, accessible solutions while maintaining a high bar for quality. The role blends craft with an implementation-aware mindset and leverages AI-assisted workflows responsibly.