Senior Experience Designer, Payments

Archer; Glasgow; On-site; GBP 70,000 - 95,000; Full time

Job summary

Archer is partnering with J.P. Morgan to identify a Senior Experience Designer for Payments Experience Design. You will shape end-to-end payment experiences, balance business goals with customer needs, and lead design across components, states, and patterns.

The role emphasizes inclusive, accessible solutions and responsible use of AI-assisted workflows from concept through build. You will collaborate with product, engineering, data, and research teams to deliver high-quality experiences,

Qualifications

• Applied experience in UX, product design, interaction design, or a related role focused on improving digital products and services
• Strong visual and interaction design craft, with clear communication of rationale and tradeoffs
• Proficiency in storyboarding, wireframing, and prototyping using industry-standard tools (e.g., Figma and related workflow tools)
• Demonstrated ability to interpret complex information and data and translate it into clear experience decisions
• Proficient understanding of inclusive design, accessibility guidelines, and assistive technologies, with experience delivering accessible digital experiences
• Demonstrated ability to incorporate AI-assisted tools into a design workflow responsibly to increase speed and quality, with attention to data sensitivity, accuracy, and accessibility
• Strong cross-functional collaboration skills and comfort with critique and ambiguity

Responsibilities

• Design elegant solutions to interaction and workflow problems and ensure consistency across products and platforms
• Apply information architecture and storyboarding to improve navigation, findability, and usability in complex enterprise experiences
• Create and iterate on wireframes and prototypes at the right fidelity to align stakeholders and de-risk implementation
• Define behavior across key states and edge cases (loading, empty, error, permissions, data changes) and document intent clearly for engineering
• Work within and contribute to a component-based design system by applying patterns consistently and specifying component usage (variants, states, constraints)
• Use qualitative and quantitative inputs to inform decisions, including interpreting complex data and turning it into actionable insights
• Apply inclusive design and accessibility guidelines throughout the process, partnering on validation as needed
• Operate iteratively by incorporating feedback, research insights, and product constraints into improved outcomes
• Use AI-assisted design and development workflows to accelerate exploration (e.g., generating variants, summarizing insights, drafting UX copy) while ensuring accuracy, data sensitivity, and accessibility

Job description

Archer is partnering with J.P. Morgan to identify a Senior Experience Designer for Payments Experience Design. You will shape end-to-end payment experiences, balance business goals with customer needs, and lead design across components, states, and patterns.

The role emphasizes inclusive, accessible solutions and responsible use of AI-assisted workflows from concept through build. You will collaborate with product, engineering, data, and research teams to deliver high-quality experiences,