Senior Executive Assistant

JPMorgan Chase & Co.; Greater London; On-site; GBP 90,000 - 120,000; Full time

Job summary

JPMorgan Chase & Co. is seeking a Senior Executive Assistant to provide proactive, high-touch support to the CEO of the International Private Bank. The role requires exceptional judgment, discretion, and the ability to anticipate needs in a fast-paced global environment.

You will partner with senior leadership to enable efficient execution of business priorities, manage complex calendars, and coordinate cross-border travel while safeguarding confidential information.

Qualifications

• Extensive executive administrative experience supporting C-suite or senior leadership.
• Demonstrated success managing highly complex calendars and international travel in a global organization.
• Strong business judgment with the ability to handle confidential matters with discretion and professionalism.
• Excellent written and verbal communication skills interacting with senior stakeholders.
• Strong organizational skills with exceptional attention to detail and follow-through.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Advanced proficiency in productivity tools, including email, calendar management, document preparation, spreadsheets, and collaboration platforms.
• Ability to work independently with minimal supervision while collaborating across functions and geographies.

Responsibilities

• Manage complex scheduling across multiple time zones; anticipate conflicts and optimize the CEO's time and priorities.
• Coordinate domestic and international travel, itineraries, visas (where applicable), ground transportation, and contingency plans.
• Prepare agendas and meeting materials; coordinate pre-briefs, debriefs, attendee logistics, and follow-up actions.
• Handle sensitive information with discretion; manage communications, documentation, and priority items using sound judgment.
• Track action items, deadlines, and deliverables; maintain effective filing and knowledge management practices.
• Triage inbound requests; draft and edit correspondence and other materials, ensuring clarity and professionalism.
• Coordinate internal and external events, including client engagements, leadership off-sites, and town halls.
• Partner with senior leaders, Business Management, Human Resources, Finance, Risk, Compliance, and Executive Assistant teams to ensure seamless execution.
• Identify opportunities to streamline administrative workflows and implement tools and best practices to improve efficiency.

Skills

Executive support

Calendar management

Travel coordination

Discretion and judgment

Written and verbal communication

Organization and detail orientation

Multitasking under pressure

Productivity tools proficiency

Tools

Microsoft 365 / Office

Job description

Join a high-impact role at the heart of a global leadership team. We are seeking a highly experienced Senior Executive Assistant to provide proactive, high-touch support to the CEO of the International Private Bank. This is a critical role requiring exceptional judgment, discretion, and the ability to anticipate needs in a fast-paced, global environment. You will act as a trusted partner, enabling the CEO to operate efficiently across internal stakeholders and external relationships.

As a Senior Executive Assistant in the International Private Bank, you will provide strategic administrative support to the CEO and play a key role in enabling the effective execution of business priorities. You will work closely with senior stakeholders across the organization, managing competing priorities in a fast-paced global environment. This role offers the opportunity to build trusted partnerships, influence operating effectiveness, and contribute to the success of a senior leadership team.

Job Responsibilities

• Manage complex scheduling across multiple time zones; anticipate conflicts and proactively optimize the CEO's time and priorities.
• Coordinate domestic and international travel, itineraries, visas (where applicable), ground transportation, and contingency plans.
• Prepare agendas and meeting materials; coordinate pre-briefs, debriefs, attendee logistics, and follow-up actions.
• Handle sensitive information with discretion; manage communications, documentation, and priority items using sound judgment.
• Track action items, deadlines, and deliverables; maintain effective filing and knowledge management practices.
• Triage inbound requests; draft and edit correspondence and other materials, ensuring clarity and professionalism.
• Coordinate internal and external events, including client engagements, leadership off-sites, and town halls.
• Partner with senior leaders, Business Management, Human Resources, Finance, Risk, Compliance, and Executive Assistant teams to ensure seamless execution.
• Identify opportunities to streamline administrative workflows and implement tools and best practices to improve efficiency.

Required Qualifications, Capabilities, and Skills

• Extensive executive administrative experience supporting C-suite or equivalent senior leadership.
• Demonstrated success managing highly complex calendars and international travel in a global organization.
• Strong business judgment with the ability to handle confidential matters with discretion and professionalism.
• Excellent written and verbal communication skills with the ability to interact effectively with senior stakeholders.
• Strong organizational skills with exceptional attention to detail and follow-through.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Advanced proficiency in productivity tools, including email, calendar management, document preparation, spreadsheets, and collaboration platforms.
• Ability to work independently with minimal supervision while collaborating effectively across functions and geographies.

Preferred Qualifications, Capabilities, and Skills

• Experience supporting executives within private banking, wealth management, financial services, or another regulated environment.
• Experience supporting global leadership with frequent cross-border coordination and client-facing engagements.
• Demonstrated ability to improve administrative processes and operating rhythms for senior leaders.

Note: This role requires 5 days per week in the office.