Executive Assistant

Loch; Maidstone; On-site; GBP 35,000 - 50,000; Full time

Job summary

Loch is seeking an experienced Executive Assistant to the CEO to provide high-level, proactive support in a fast-paced environment. You will act as the trusted right hand, managing complex priorities, exercising sound judgement, and handling confidential information with discretion.

You will collaborate with the CEO and senior management to ensure effective communication, smooth executive operations, and seamless information flow across the organisation.

Qualifications

• Experience as an Executive Assistant or Senior Personal Assistant to a CEO or senior management.
• Ability to manage complex diaries, inboxes, and competing priorities with minimal supervision.
• Strong organisational skills with meticulous attention to detail.
• Excellent written and verbal communication, including drafting correspondence for senior executives.
• High discretion and integrity with handling confidential information.
• Proficiency in Microsoft Office Suite and CRM systems.
• Proactive, solutions-focused mindset and ability to anticipate needs.

Responsibilities

• Provide comprehensive executive support to the CEO, including diary management and scheduling.
• Manage the CEO’s inbox and draft follow-up correspondence as required.
• Serve as a central contact for the senior management team, employees, clients, and suppliers.
• Screen and prioritise phone calls on behalf of the CEO.
• Ensure timely, accurate dissemination of information across the business.
• Utilise the CRM system to support client relationships and development.
• Coordinate business development activities and diarise follow-up actions.
• Organise networking events, meetings, travel, and related arrangements.
• Accurately record time and expenses in line with internal processes.
• Draft, amend, and format correspondence, documents, and reports to a high standard.
• Support ad hoc projects and maintain discretion and professionalism at all times.

Job description

Executive Assistant to the CEO

Role Overview

As Executive Assistant to the CEO, you will provide high-level, proactive support and act as a trusted right hand. This role requires an experienced, confident, and highly organised individual who can manage complex priorities, exercise sound judgement, and operate with discretion in a fast-paced environment.

You will play a key role in ensuring effective communication across the business, supporting business development activity, and enabling the smooth running of executive-level operations. Working closely with the CEO and senior management, you will help ensure priorities are managed efficiently and that information flows seamlessly across the organisation.

Key Responsibilities

• Provide comprehensive executive support to the CEO, including proactive diary management, scheduling meetings, and prioritising daily tasks.
• Manage the CEO’s inbox, ensuring non-client emails are responded to promptly and follow-up correspondence is drafted and sent as required.
• Act as a central point of contact for the senior management team, employees, clients, and external suppliers, ensuring clear and effective communication.
• Screen incoming phone calls on behalf of the CEO, using judgement to prioritise and redirect enquiries appropriately.
• Ensure information is communicated across the business in a timely, accurate, and appropriate manner.
• Use the CRM system proactively to support client relationship management and development.
• Track and coordinate business development activity, ensuring follow-up actions are diarised, monitored, and completed.
• Organise networking events and meetings, including creating meeting briefing notes, booking venues, completing purchase order forms, arranging travel and accommodation where required.
• Record time and expenses accurately in line with internal processes.
• Prepare, draft, amend, and format correspondence, documents, presentations, and reports, ensuring a high standard of accuracy and presentation.
• Support ad hoc projects and initiatives, contributing to both operational and strategic activity.
• Handle sensitive and confidential information with discretion and professionalism at all times.
• Uphold the organisation’s values, culture, and professional standards in all interactions.

Skills and Experience Required

• Proven experience as an Executive Assistant or Senior Personal Assistant supporting a CEO or senior management.
• Demonstrated ability to manage complex diaries, inboxes, and competing priorities with minimal supervision.
• Strong organisational skills with exceptional attention to detail.
• Excellent written and verbal communication skills, including drafting correspondence and materials on behalf of senior executives.
• High level of discretion and integrity, with experience handling confidential and sensitive information.
• Proficient in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) and confident using CRM systems.
• Proactive, solutions-focused mindset with the ability to anticipate needs and use sound judgement.
• Strong interpersonal skills and the confidence to engage effectively with stakeholders at all levels.
• Flexible and adaptable approach, able to balance planned work with ad hoc and time-sensitive demands.