Senior Events & Facilities Coordinator

Hampshire County Council; Winchester; On-site; GBP 26,000 - 27,000; Full time

Job summary

Hampshire County Council in Winchester is seeking a Senior FM Assistant to join the Facilities Management and Events team. The role blends hands‑on coordination with front‑of‑house service to ensure meetings, ceremonies and events run smoothly across our rooms and AV setups.

You will manage room layouts, AV setup, bookings in the in‑house system, attendee sign‑in and visitor escorting, plus event security and webcast delivery, delivering outstanding customer service.

Qualifications

• Supervisory skills and proven ability to lead a small team.
• Strong customer service and communication abilities.
• Willingness to work flexible hours including evenings and weekends.
• Proficient IT skills and ability to learn new systems.

Responsibilities

• Support setup and smooth running of meetings and events across multiple rooms.
• Coordinate with stakeholders to plan layouts and bookings in the room system.
• Provide AV equipment setup and basic technical support.
• Act as concierge for large meetings with attendee sign‑in and visitor escorting.
• Ensure event security and oversee council webcast delivery.

Skills

Customer service

Communication skills

Teamwork

Supervisory skills

IT skills

Tools

In-house room booking system

AV equipment setup

Job description

Hampshire County Council in Winchester is seeking a Senior FM Assistant to join the Facilities Management and Events team. The role blends hands‑on coordination with front‑of‑house service to ensure meetings, ceremonies and events run smoothly across our rooms and AV setups.

You will manage room layouts, AV setup, bookings in the in‑house system, attendee sign‑in and visitor escorting, plus event security and webcast delivery, delivering outstanding customer service.