Senior Event Operations Manager

Live-Recruitment; Greater London; Hybrid; GBP 50,000 - 60,000; Full time

Benefits offered by this job

Benefits and overtime

Job summary

Live-Recruitment is seeking a Senior Operations Manager for its London-based team. The role offers hybrid working with 2-3 days in the office and on-site weekends, with travel to event sites across the UK.

You will own the operations department end-to-end, lead a small team, and drive planning through delivery for high-profile live events, including crowd and traffic management. A strong background in large-scale events and health and safety is essential.

Qualifications

• Proven background in large-scale live event operations.
• Experience managing large casual or zero-hours teams.
• Grounding in health and safety (qualification preferable).
• UK driving licence with ability to drive company van.

Responsibilities

• Lead and mentor two direct reports within the operations team.
• Manage events from initial planning through to on-site delivery, ensuring objectives are met on time and within budget.
• Coordinate logistics, crowd management and on-site execution.
• Prepare operational plans and traffic management plans including CAD.
• Build client and stakeholder relationships, manage accounts and prepare quotes.
• Represent the business at SAG meetings and liaise with councils and TfL.

Skills

Leadership

Event operations

Communication

Team management

Tools

CAD

Job description

Senior Operations Manager

Hybrid, 2-3 days in office per week, approximately 2 weekends per month on site.London based offices with travel to event sites across London and UK-wide

£50000 - £60000 per annum + benefits + overtime

When a growing events consultancy hands full ownership of its operations function to one person, the role they create matters. This Senior Operations Manager position gives you the department, the team and the strategy, with a direct line to the Director.

• Full autonomous ownership of the event operations department and its growth
• Exposure to high-profile festival and large-scale live event work across the UK
• Hybrid working with a mix of office, site and home days built in
• A non-corporate culture where the team is small, collaborative and sociable

The Company

A specialist events consultancy focused on crowd and traffic management for live events, covering a variety of national venue shows, major outdoor festivals, sporting and agricultural events. Team deployments range from a handful of staff to 250 on a single show. The portfolio is varied, the culture is relaxed without being unambitious, and the Senior Operations Manager who joins will find a team with motivated, supportive and driven employees.

The Role

As Senior Operations Manager, you will take ownership of the department end to end, from planning through to on-site delivery.

• Lead and mentor two direct reports within the operations team
• Managing assigned events from initial planning through to seamless on-site delivery, ensuring all objectives are met on
• time and within budge
• Manage events across logistics, crowd management and on-site executionPrepare operational plans, briefing documents and traffic management plans including CAD
• Build client and stakeholder relationships, manage accounts and prepare quotes
• Represent the business at SAG meetings and liaise with councils and TfL

The Candidate

The right person for this Senior Operations Manager role will have a proven background in large-scale live event operations and the confidence to lead a team independently.

You will have hands-on experience managing large casual or zero-hours teams across live events, a grounding in health and safety (a formal qualification is preferable), and strong written and verbal communication skills. A valid UK driving licence with no more than three points and the ability to drive a company van are required. Comfort with weekend site work roughly twice a month is essential. Experience in festival logistics, traffic management planning or CAD is beneficial but not essential, and backgrounds in crowd management, venue operations or live events project management are all welcome.

In return, you will step into a Senior Operations Manager role with real autonomy and a portfolio most operations professionals would be excited to work on.

Live specialises in all disciplines (and at all levels) across events, experiential and exhibitions. If this position isn't quite what you're looking for please visit live-recruitment.co.uk to view all of the opportunities we are recruiting.

As a specialist events recruitment agency we help our clients build the most talented and diverse teams in the UK. We encourage applications from candidates of all backgrounds, embracing diversity across all intersecting dimensions, including ethnicity, gender, sexual orientation, well-being, abilities, and neurodiversity. We are dedicated to ensuring a supportive and accessible recruitment process. If you require any adjustments or accommodations for any reason, please do not hesitate to let us know.

Vacancy Ref: MM18391