Senior Event Manager - Corporate

TN United Kingdom; Newport; On-site; GBP 35,000 - 65,000; Full time

Job summary

Join a leading motorsport venue as a Senior Event Manager, where you will oversee large-scale events and ensure exceptional customer experiences. This dynamic role involves managing budgets, liaising with clients, and leading a dedicated team to deliver high-quality events. With over 60 years of legacy, this innovative venue seeks a proactive leader who thrives in a fast-paced environment and is passionate about delivering excellence. If you are ready to make a significant impact and grow within a vibrant team, this is the perfect opportunity for you.

Qualifications

• 5+ years experience in event management or hospitality.
• Strong leadership and organizational skills required.

Responsibilities

• Manage large-scale corporate events and client relationships.
• Ensure compliance with health and safety standards.
• Develop new commercial opportunities to enhance customer experiences.

Skills

Event Management

Customer Care

Budget Management

Team Leadership

Organizational Skills

Communication Skills

Problem Solving

Proactive Approach

Education

IOSH Managing Safety Qualification

Level 2 Food Safety Qualification

Tools

CRM Systems (e.g., Delphi)

Microsoft Office

Job description

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Senior Event Manager - Corporate, Silverstone

Client: Silverstone

Location: Silverstone, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Reference: e300c8d578dc

Job Views: 4

Posted: 05.05.2025

Expiry Date: 19.06.2025

Job Description

To ensure the effective and efficient management of all on-site large-scale MICE and Track events in accordance with the client’s brief, company policies and procedures, and within agreed budget and profit margins. Assist the Corporate Duty Events Managers with small – medium events and the Corporate Operations Manager in procedures and site-wide policies, ensuring they are kept up to date with current practices and standards.

To help ensure that at all times the job holder has full awareness of the company’s customer care goals and they use their best endeavors to ensure they are implemented through their own actions and attitude, by, for example, entering into the team spirit, having a polite manner, and anticipating visitor requirements.

This role demands a full-time onsite presence to ensure seamless collaboration and effective execution within our operational teams.

You will help grow the events by introducing new ideas and concepts and ensuring they are represented at the right events with the right target audience.

Key Relationships

• Sales team
• Track team
• Drive and Ride Manager
• Finance team
• IT Department
• Venue team
• Marketing team
• External suppliers

Key Responsibilities

• Validate sales contracts received from other departments against set procedures.
• Act as the central liaison point for the client on all large-sized events of 500 plus, managing customer accounts and ensuring the event remains within the brief and budget, while developing relationships.
• Operational responsibility for organizing and documenting all aspects of large corporate event projects, including contract negotiation, budget management, site planning, security, catering, entertainment, AV, and post-event evaluation.
• Ensure the site and venue are returned to the venue in the same state as handed over, complying with company standards.
• Support and mentor Corporate Duty Event Managers and Administrators in planning and delivery of small and medium events.
• Liaise with internal and external suppliers, controlling budget spent and ensuring proper documentation.
• Identify and create new commercial opportunities to broaden the business and enhance revenues and customer experiences.
• Assist in new company projects and long-term strategic planning.
• Develop relationships with internal departments for coordinated event planning.
• Communicate event information accurately to stakeholders.
• Negotiate with suppliers to ensure delivery on budget and standards.
• Report financials and conduct post-event reconciliation and feedback analysis.
• Manage health and safety documentation and ensure compliance.
• Continuously improve processes and procedures for departmental efficiency.
• Ensure all event setups meet company standards.
• Provide operational direction to catering staff and ensure safety regulations are followed.
• Participate in weekly planning and training sessions.
• Compile staffing rotas and support departmental initiatives.

Team Responsibilities

• Develop and mentor team members for successful event delivery.
• Create a positive, proactive departmental culture.
• Maintain high standards of professionalism and presentation.

Performance Responsibilities

• Monitor performance against objectives set through the Personal Development Review (PDR) process.

Skills, Knowledge and Expertise

• Minimum of 5 years’ experience in conference, banqueting, hospitality, or event environment.
• Experience in medium to large-scale corporate or venue settings.
• IOSH Managing Safety qualification (preferred).
• Experience with Track and Manufacturer systems (desirable).
• Knowledge of CRM systems such as Delphi (desirable).
• Hands-on, commercially and operationally minded approach.
• Proactive, self-motivated problem solver with ownership skills.
• Team player with initiative.
• Personal license holder (desirable).
• Level 2 Food Safety qualification (desirable).
• Passionate about customer care and service excellence.
• Proven leadership and team management skills.
• Excellent organizational, time management, and interpersonal skills.
• Advanced proficiency in Microsoft Office.
• Full clean UK driving license.
• Willingness to go the extra mile for customer satisfaction.
• Effective communicator in oral and written forms.
• Innovative problem-solving and goal achievement mindset.

We’re Silverstone, the UK’s leading motorsport venue for over 60 years. You probably know us as hosts of world-class events, such as the Formula 1 British Grand Prix, MotoGP, and Silverstone Festival.

As a unique destination, we aim to make visitors feel the thrill on and beyond the track. From unforgettable business experiences at our International Conference & Exhibition Centre to iconic trackside views at Escapade, we work hard to showcase our personality, legacy, and heartbeat in every corner. Join us and be part of it.