Senior ERP Training Consultant

Sysdoc; Greater London; Hybrid; GBP 50,000 - 65,000; Full time

Benefits offered by this job

Private medical insurance

Health cashback plan

EAP (Employee Assistance Programme)

Volunteer days

Life insurance

Office access: Soho

Job summary

Sysdoc in London (Soho, Hybrid) is seeking a Senior ERP Training Consultant to lead training design and delivery for Infor ERP implementations. The role involves creating digital courses, storyboards, simulations, and in-field support, with a strong focus on end-user training and post-go-live assistance.

The successful candidate will have 4+ years in consulting, experience documenting training materials, and travel across the UK; UK government security considerations apply.

Qualifications

• 4+ years in a similar consulting position.
• Experience in training documentation; writing QRGs, recording simulations, work instructions, instructor-led material, or basic eLearning storyboards.
• Role relates to Infor ERP implementation.
• Involves material development and training delivery; may involve elearning storyboards and in-field guides using recording tools.
• Defence and/or manufacturing sector experience desirable.
• Familiar modules: Finance, Supply Chain, Warehousing, Inventory, Procurement, Manufacturing.
• Language skills are advantageous.

Responsibilities

• Review design documents against the Course Curriculum.
• Create Course Design Documents.
• Create Digital Courses and storyboards for instructional designers.
• Develop simulations, work instructions, and QRGs for post go-live use.
• Deliver training and collect attendee feedback.
• Provide floor-walking and post go-live end-user support.
• Contribute to status reports and weekly updates.
• Highlight risks and propose workarounds.

Skills

Consulting experience

Training design

eLearning storyboards

Delivery of training

Documentation

Tools

Recording tools

Job description

• Job Role: Senior ERP Training Consultant
• Based in: Soho, London / Hybrid
• Salary banding: Upwards of £50k pa depending on experience
• Reporting to: Customer Project Lead
• Requirements: 3 days + in -person. Travel abroad and across the UK may also be required. (travel expenses to client site are generally covered)
• Starting: November 2026

About Us

We are a global consultancy and recognised leader in business transformation, learning, process design, and innovative technology.

• Our Purpose is to make organisations better.
• Our Vision is to lead the market in landing people-focused, data-enabled change.
• Our Mission is to help organisations to navigate complexity and deliver meaningful, sustainable transformation.

Sysdoc’s roots were established over 40 years ago in New Zealand, before expanding to the UK. Our distinctive, human-centred approach to business improvement has enabled us to support organisations in more than 30 countries. Our intention is always the same: to build a lasting legacy for our clients, not a dependency.

We work across a wide range of industries and partner with a diverse client base that includes many household names. We support organisations to achieve their business objectives, particularly those seeking to create social value or drive sustainability. By putting people at the centre of change, we help ensure improvements are delivered effectively and endure over time.

You

At Sysdoc we place great emphasis on our values.

• Awesome Together
• Relentless Commitment
• High Energy
• Absolute Integrity

We look for people who can build trusted partnerships with internal and external stakeholders, approach their work with energy and enthusiasm, think commercially, and manage their responsibilities with unwavering integrity.

Requirements

This role works on assignments across our full spectrum of clients managing own delivery of specific inputs. Demonstrates the core level of skills, tools and techniques required, able to work autonomously.

Key tasks and responsibilities include:

• Reviewing the design documents against the Course Curriculum
• Create Course Design Documents
• Creating Digital Courses (storyboards for an instructional designer to create and in some cases in full with support)
• Development of Simulations, Work Instructions and QRGs to support end users post go live using a recording tool
• Delivery of Training
• Collecting Feedback on courses and on attendees
• Providing Floor walking and post go live support to end users
• Contributing to status reports and weekly reporting
• Highlighting risks and issues that could impact delivery and identifying work around solutions

Must have knowledge and experience:

• 4 years + in a similar consulting position
• Experience in training documentation for example, e.g. writing Quick Reference Guides (QRGs), recording simulations, writing work instructions, developing instructor led-training material or developing basic eLearning storyboards required.
• This role is for an implementation of the Infor ERP system.
• This is an all round training role from material development to training delivery. There will be the requirement to support the development of elearning through the development of storyboards. Record simulations and create in field support guides using recording tools.
• Experience in defence and or manufacturing sectors is desirable.
• The modules/sections which you should be familiar in can include: Finance / Supply Chain / Warehousing / Inventory / Procurement / Manufacturing.
• Language skills are advantageous

Due to mandatory UK government security clearance for some of our clients, the successful candidate must solely hold a British passport (i.e., not hold passports from any other country), as well as meet the requirement of 10 years continuous UK residency. These criteria are set by some of our clients for legal security clearance purposes. Please note if you do not meet the criteria, we will be unable to progress your application for this particular role.

We believe in taking care of our people and offer a comprehensive range of benefits to support your wellbeing and professional development.

As a valued member of the Sysdoc team, you’ll enjoy:

Time off

• 25 days annual leave plus bank holidays
• Private medical insurance
• Health cashback plan
• Award-winning Employee Assistance Programme (EAP)

Contribute

• 2 x paid volunteering day each year

The usual suspects

• Enhanced parental leave
• Life insurance
• Access to our Soho office with Work Life, plus 14 other WL locations across the UK

Winter and Summer Celebrations

• Regular opportunities to come together, collaborate, and have fun

Overall, you’ll be joining a committed, engaged team who will support you as you develop your career with us.