ERP Training Lead

DCV Technologies; City Of London; Hybride; GBP 55 000 - 75 000; Plein temps

Résumé du poste

DCV Technologies is seeking an experienced ERP Training Lead to drive the training strategy for a major ERP implementation. You will design end-to-end training journeys, develop user guides and e-learning, and deliver both classroom and virtual sessions.

In this hybrid London/ Lincoln role with travel, you will collaborate with ERP consultants, business analysts and change teams to ensure user adoption and successful go-live. Strong instructional design and stakeholder skills are essential.

Qualifications

• Proven experience delivering training within ERP implementations or business transformations.
• Strong instructional design, content development and delivery experience.
• Experience creating end-user documentation, e-learning content and training programmes.

Responsabilités

• Develop and deliver the ERP training strategy and training plan.
• Design role-based training programmes, learning journeys and user materials.
• Create guides, QRGs, e-learning modules, videos and training decks.
• Deliver classroom and virtual training, workshops and Train-the-Trainer sessions.
• Collaborate with ERP consultants, business analysts and change teams.
• Support UAT, go-live activities and post-implementation support.
• Drive user adoption and continuous improvement through training.

Connaissances

ERP training

Instructional design

Stakeholder management

Facilitation

Change management

Outils

Articulate 360

Storyline

Rise

Adobe Captivate

WalkMe

Whatfix

SAP Enable Now

Oracle Guided Learning

Description du poste

ERP Training Lead / Systems Trainer - ERP Implementation

Location: London / Lincoln - Hybrid, with travel as required

Job Type: Permanent

We are recruiting an experienced ERP Training Lead / Systems Trainer to support a major ERP implementation and business transformation programme.

Key Responsibilities

• Develop and deliver the ERP training strategy, training needs analysis and implementation training plan.
• Design role-based training programmes, learning journeys and end-user training materials.
• Create user guides, Quick Reference Guides (QRGs), e-learning modules, process documentation, videos and training presentations.
• Deliver classroom training, virtual training, workshops and Train-the-Trainer sessions.
• Collaborate with ERP functional consultants, business analysts, subject matter experts and change management teams.
• Support User Acceptance Testing (UAT), business readiness, go-live activities and post-implementation support.
• Drive user adoption, digital transformation and continuous improvement through effective systems training.

Essential Experience

• Proven experience delivering training within an ERP implementation, systems implementation or business transformation programme.
• Strong instructional design, training content development and learning delivery experience.
• Experience with enterprise platforms such as SAP, Oracle, Microsoft Dynamics 365, Workday, Unit4 or equivalent.
• Understanding of ERP business processes across Finance, Procurement, Supply Chain, HR, Projects or Operations.
• Experience developing end-user documentation, e-learning content and structured training programmes.
• Excellent stakeholder management, communication and facilitation skills.
• Ability to translate complex technical processes into practical training for non-technical users.

Desirable Skills

Experience with Articulate 360, Storyline, Rise, Adobe Captivate, WalkMe, Whatfix, SAP Enable Now or Oracle Guided Learning would be advantageous.