Senior ERP BA – Dynamics 365 BC (Hybrid Contract)

CRH plc; Clevedon; Hybrid; GBP 65,000 - 90,000; Part time

Benefits offered by this job

Growth opportunities

Competitive salary package

Comprehensive benefits

Pension plan

Progression within global organization

Job summary

Hydro International, a CRH company, is seeking a Senior ERP Business Analyst to lead Dynamics 365 BC transformation within OneHydro. You will translate complex business needs into actionable requirements, drive governance, and collaborate with senior stakeholders and partners to deliver a streamlined ERP upgrade.

You will own requirements management, traceability, UAT, and end-to-end testing while promoting standard processes and best practices across Finance, Procurement, Projects, and

Qualifications

• Proven experience delivering business analysis on at least one full lifecycle Microsoft Dynamics 365 Business Central implementation
• Demonstrable ERP transformation experience across discovery, design, build, testing, deployment and BAU transition
• Expertise in requirements management, process mapping, traceability and governance
• Experience producing high-quality user stories, acceptance criteria, process maps, test artefacts and operating procedures
• Knowledge across ERP functional areas such as Finance, Procurement, Projects, Inventory, Warehousing, Service or Operations
• Excellent stakeholder management skills, with the ability to engage effectively from executive leadership through to operational SMEs
• Experience working alongside implementation partners, Solution Architects and Functional Consultants
• Bonus Points If You Have: Experience with Dynamics 365 Customer Engagement, Sales, Customer Service or Field Service
• Salesforce or other CRM platform implementation experience
• Experience in project-based, engineering, infrastructure, manufacturing or service-led organisations
• BCS, IIBA or equivalent Business Analysis qualifications
• Experience with BPMN, Visio or other process modelling tools

Responsibilities

• Capturing, analysing and managing business requirements throughout the project lifecycle
• Creating and maintaining requirements traceability, process catalogues and future-state documentation
• Translating business requirements into clear user stories, acceptance criteria and business rules
• Supporting fit-to-standard workshops and helping drive process harmonisation across the business
• Challenging unnecessary complexity and promoting best-practice use of Dynamics 365 capabilities
• Defining and supporting end-to-end testing, UAT and business acceptance processes
• Driving decision traceability and ensuring governance standards are maintained
• Supporting change readiness, deployment activities and the transition into business-as-usual operations

Skills

Business Analysis & Requirements Mgmt

Microsoft Dynamics 365 Business Center

Process Mapping & Process Improvement

User Acceptance Testing (UAT)

Requirements Traceability

Stakeholder Management

Change & Business Readiness

ERP Transformation

Workshop Facilitation

Governance & Documentation

Job description

Hydro International, a CRH company, is seeking a Senior ERP Business Analyst to lead Dynamics 365 BC transformation within OneHydro. You will translate complex business needs into actionable requirements, drive governance, and collaborate with senior stakeholders and partners to deliver a streamlined ERP upgrade.

You will own requirements management, traceability, UAT, and end-to-end testing while promoting standard processes and best practices across Finance, Procurement, Projects, and