Senior Enterprise Solutions Engineer - API & Integration

Luminance; Greater London; On-site; GBP 50,000 - 70,000; Full time

Benefits offered by this job

£2000 Learning budget

Competitive compensation

Job summary

A pioneering legal tech company based in Greater London is seeking a Senior Customer Solutions Engineer who will work across Sales, Product and Customer Success. The candidate should have strong technical skills, integrating solutions to enhance customer experience. Responsibilities include building integrations across various platforms and working with customers to troubleshoot issues. Ideal candidates should have at least 3 years of SaaS experience, excellent communication skills, and a relevant degree. A generous learning budget is offered along with competitive compensation.

Qualifications

• Strong technical skills in software development and system integration.
• At least 3 years of experience at a SaaS vendor, preferably in AI/Cybersecurity.
• Demonstrable ability to communicate technical information clearly.

Responsibilities

• Collaborate with Account Executives to deliver technical experiences.
• Act as a technical expert supporting the sales team.
• Get hands-on in building integrations for customer platforms.

Skills

JavaScript

NodeJS

Python

Full Stack Web development

Cloud Architecture

Interpersonal and communication skills

Problem-solving attitude

Education

Bachelor's or Master's Degree in Computer Science, Software Engineering, or related field

Tools

APIs

SDKs

Technical documentation

Job description

A pioneering legal tech company based in Greater London is seeking a Senior Customer Solutions Engineer who will work across Sales, Product and Customer Success. The candidate should have strong technical skills, integrating solutions to enhance customer experience. Responsibilities include building integrations across various platforms and working with customers to troubleshoot issues. Ideal candidates should have at least 3 years of SaaS experience, excellent communication skills, and a relevant degree. A generous learning budget is offered along with competitive compensation.