Senior Enterprise CSM, Climate & Sustainability

Watershed; Greater London; Sur place; GBP 70 000 - 90 000; Plein temps

Résumé du poste

Watershed is seeking a Strategic Customer Success Manager in Greater London. In this role, you will drive success for a set of high-value customers, enhancing their sustainability strategies through strong communication and executive relationships.

The ideal candidate has over 7 years in enterprise SaaS, with a proven track record in building relationships and change management. The position requires a significant in-office presence and includes potential travel.

Qualifications

• 7+ years in enterprise SaaS, customer success, consulting, or solutions.
• Proven success in enterprise account management.
• Ability to connect sustainability data to business strategies.

Responsabilités

• Own success for a small set of high-value customers.
• Build trusted executive relationships showing how sustainability data drives strategy.
• Lead planning and governance with customers through roadmaps.

Connaissances

Enterprise SaaS experience

Building executive relationships

Change management

Strong communication

Organizational skills

Commercial fluency

Description du poste

Watershed is seeking a Strategic Customer Success Manager in Greater London. In this role, you will drive success for a set of high-value customers, enhancing their sustainability strategies through strong communication and executive relationships.

The ideal candidate has over 7 years in enterprise SaaS, with a proven track record in building relationships and change management. The position requires a significant in-office presence and includes potential travel.