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An established industry player is seeking a proactive Claims Manager to oversee the claims exposure of its underwriting managers. In this dynamic role, you will handle claims efficiently while ensuring compliance with legal and regulatory standards. Your expertise will contribute to enhancing claims processes and fostering effective communication with stakeholders, including brokers and clients. This position offers the opportunity to make a significant impact on the claims management function, driving improvements and ensuring service satisfaction. Join a forward-thinking team where your skills in claims management and stakeholder interaction will be valued and rewarded.
Manage the claims exposure of Berkley Offshore Underwriting Managers (“BOUM”).
Handle claims proactively and efficiently in conjunction with the prevailing legal and regulatory environment.
Ensure BOUM’s claims management controls operate effectively.
Effective interaction with all relevant stakeholders.
Ensure claims management activities are in compliance with claims philosophy, minimum standards, and individual claims authority limits.
Assist in the adjustment, settlement, and management of claims arising on policies underwritten by BOUM in a lead and follow position.
Participate in the management of claims and outstanding resolutions in line with the relevant regulatory authorities.
Contribute to enhancements and modifications to claims processes and systems to generate sustained improvements within the department.
Comply with relevant BOUM procedures and policies.
Represent BOUM as a follower and leader at market meetings.
Manage service provider effectiveness, including lawyers, loss adjusters, expert advisors, auditors, and TPAs.
Act within established service standards.
Assist in the management of Broker and Client relations to ensure proactive communication and the delivery of service satisfaction.
Liaise with related functions within BOUM to further effective claims management, including Underwriting, Actuarial, Risk Management, Finance, and Compliance.
Attend BOUM internal meetings and committees as required.