Senior Endpoint Engineer

Milton Keynes City Council; Milton Keynes; Hybrid; GBP 35,000 - 42,000; Full time

Benefits offered by this job

Great holiday benefits

Excellent pension

Family friendly policies

Employee benefits programme

Salary sacrifice car scheme

Blue Light Card

Job summary

Milton Keynes City Council is seeking a Senior Endpoint Engineer to join the ICT service. You will help keep the endpoint estate secure, reliable and fit for purpose, supporting services that make a difference to local people.

This role may be suitable for home working, with one day per week in the office, and the salary starts at £38,510. You will lead endpoint projects, manage lifecycles, and document processes while working with ICT teams and partners.

Qualifications

• In-depth knowledge of endpoint engineering and Windows client architecture.
• Experience with identity management, networking and security.
• Ability to plan and deliver medium-sized technical projects.

Responsibilities

• Providing expert third line support for endpoint users across Milton Keynes City Council.
• Taking ownership of complex technical issues escalated from first and second line.
• Collaborating with ICT teams, council services, suppliers and partners.
• Planning and delivering endpoint-related projects including upgrades and maintenance.
• Ensuring devices comply with OS, BIOS, updates and security requirements.
• Managing endpoint lifecycles: imaging, packaging, deployment and patching.
• Monitoring device health and performance and resolving issues proactively.
• Creating and maintaining endpoint documentation and contributing to policies.

Skills

Endpoint engineering

Windows client architecture

Identity and access management

Networking and security

Project delivery

Endpoint management tools

Mentoring colleagues

Education

A-levels, NVQ Level 3, BTEC or equivalent in ICT

Job description

Job Introduction

We're recruiting a Senior Endpoint Engineer to join our Information and Communications Technology service at Milton Keynes City Council.

You will play a vital role in keeping our endpoint estate secure, reliable and fit for purpose, supporting services that make a real difference to local people.

This is a rewarding role where your technical expertise helps protect business-critical systems and enables colleagues across the council to do their jobs effectively.

You will work in line with our values of being dedicated, respectful and collaborative as we deliver over 200 services for the city.

This role may be suitable for home working, following an assessment. Home-based roles require a minimum of one day per week working from the office or site.

Appointments are usually made at the bottom of the grade, with consideration given to a higher starting point only in exceptional circumstances, such as significant relevant skills or experience.

This salary grade starts at £38,510

Interviews for this role will be held Week commencing 5th October2026

At Milton Keynes City Council, we aim to make a difference every day. We're dedicated, respectful and collaborative. We act as one council, and we work hard to create cleaner, safer and healthier communities while tackling inequalities and supporting people to thrive.

We take pride in our supportive work culture and try to go that extra mile when it comes to investing in our colleagues.

Find out more about working with us here: www.mkcounciljobs.org.uk

Main Responsibility

• Providing expert third line support for endpoint users across Milton Keynes City Council.


• Taking ownership of complex technical issues escalated from first and second line colleagues.


• Working closely with other Information and Communications Technology teams, council services, suppliers and partners.


• Planning and delivering endpoint-related project work, including upgrades and maintenance activities.


• Ensuring devices comply with operating system, BIOS and application updates and security requirements.


• Managing endpoint lifecycles, including imaging, application packaging, deployment and patching.


• Monitoring device health and performance and resolving issues proactively.


• Creating and maintaining clear endpoint documentation and contributing to council policies and practices.

The Ideal Candidate

• A-levels, NVQ Level 3, BTEC or an equivalent qualification in Information and Communications Technology, or equivalent experience.


• In-depth practical and theoretical knowledge of endpoint engineering, including Windows client architecture, identity and access management, networking and security.


• Significant experience in a technical role within a medium to large organisation.


• Experience planning and delivering medium-sized technical projects.


• Proven experience supporting endpoint management tools and large-scale deployments.


• The ability to explain technical information clearly to non-technical audiences.


• A proactive approach to problem solving and ownership of issues.


• Experience supporting and mentoring colleagues.

Package Description

In addition to your salary, we offer a range of benefits including:

• Great holiday benefits - most roles include 28 days annual leave every year on top of public (bank) holidays, increasing to 32 days after five years. In addition, there is a holiday purchase scheme allowing staff to purchase up to 5 additional days of leave each year.


• Excellent pension - everyone who works for us can join the national Local Government Pension Scheme, widely regarded as one of the best available.


• A full range of family friendly policies including enhanced maternity, adoption and paternity support.


• Access to an award-winning employee benefits programme that includes a health cash plan, a low-cost bike purchase scheme as well as high street discounts and money off entertainment and travel.


• Salary sacrifice car scheme - eligible employees can lease an electric or low-emission vehicle at a reduced cost through salary sacrifice, subject to National Minimum Wage and other eligibility requirements.


• Blue Light Card - employees working within social care can qualify for an additional range of discounts from national retailers and local businesses.

Why join us? Along with more on our Benefits, discover why Working at the City Council could be the right move for you here Working at the Council | Milton Keynes

Roles are either 'site based' or 'home based'.

Site based roles are mainly based at the workplace, with the option to work from home for up to two days a week, depending on service needs.

Home based roles are mainly based at home, with the expectation of attending the workplace up to one day a week.

The working arrangement for each role is set by the manager, based on service requirements.

About The Organisation

Milton Keynes City Council is a large, modern and financially stable employer with around 2,500 people working across our eight areas. Together we provide local residents and businesses with a wide range of important round-the-clock services and aim to make our city a better place to live.

We work hard because of the demands placed on us, like protecting children from harm or preventing homelessness. However, working for the city is always rewarding and everyone has the opportunity to make a real difference.

We're very proud of our diversity and are committed to having a workforce that reflects the community we serve. Whatever your background, you will be welcome here if you share our values of being dedicated, respectful and collaborative.

We offer great training and support and because of the size and scale of the organisation there are always new opportunities to explore when it's time for a new role.

If you'd like to know more about how we do things and what matters to us, take a look at our short booklet What makes us Milton Keynes City Council.