Social Worker Assistant

Milton Keynes City Council; Milton Keynes; On-site; GBP 21,000 - 29,000; Full time

Benefits offered by this job

Great holiday benefits

Excellent pension

Family friendly policies

Employee benefits programme

Salary sacrifice car scheme

Blue Light Card

Job summary

Milton Keynes City Council is recruiting a Social Work Assistant to join the Assessment, Review and Hospital Discharge Team. You will support adults to access the right support, carry out assessments, reviews and care plans, and help people transition from hospital to community.

This site-based role requires a driving licence, collaboration with carers and health professionals, and commitment to safeguarding.

Qualifications

• Ideally educated to Level 3 in Health and Social Care, or hold an equivalent qualification, or be able to demonstrate significant relevant experience and practical knowledge.
• An effective communicator who can build positive relationships with adults, carers, families and professionals from different services.
• Someone who understands the importance of treating people with dignity, respect and empathy at all times.
• Confident using information technology systems to maintain accurate records and communicate effectively.
• Able to organise competing priorities while maintaining a high standard of service and attention to detail.
• Committed to personal development and working in line with our values of being Dedicated, Respectful and Collaborative.

Responsibilities

• Recognise safeguarding concerns and potential risks, taking appropriate action and escalating issues when required.
• Support the completion of assessments, reviews and care plans that focus on strengths, independence and positive outcomes.
• Manage a caseload with guidance and record interventions accurately using council systems within agreed timescales.
• Work closely with individuals, carers, families and partner organisations to coordinate support and achieve agreed outcomes.
• Provide practical support where required to help people maintain their independence and wellbeing.
• Review progress with support from supervision and contribute to improving outcomes for the people you work with.

Skills

Communication

IT literacy

Time management

Empathy

Education

Level 3 Health and Social Care

Job description

Job Introduction

We're recruiting a Social Work Assistant to join our Assessment, Review and Hospital Discharge Team at Milton Keynes City Council. Our team plays a vital role in supporting adults at key points in their lives, helping people access the right support, maintain their independence and achieve the outcomes that matter most to them. Working across assessment, review and hospital discharge services, you'll make a direct difference to the wellbeing of local residents and their families. This rewarding role involves working closely with adults, carers, health professionals and partner organisations to assess needs, review support arrangements and help people transition safely from hospital back into their communities. You'll support individuals to build on their strengths, access community resources and remain as independent as possible. At Milton Keynes City Council, we provide more than 200 services to local people and are committed to making Milton Keynes a cleaner, safer and healthier place to live. We are dedicated, respectful and collaborative, and these values shape everything we do. Together, we work to reduce inequalities, support our communities and improve outcomes for residents across our city. This role is ideal for someone looking to develop their career within Adult Social Care while making a meaningful difference every day. You'll join a supportive team committed to helping people achieve positive outcomes through strengths-based practice and person-centred support.

Site-Based role

This is a Site-Based role, and you'll be expected to work from the designated workplace.

Interviews for this role will be held on 6th October 2026

At Milton Keynes City Council, we aim to make a difference every day. We're dedicated, respectful and collaborative. We act as one council, and we work hard to create cleaner, safer and healthier communities while tackling inequalities and supporting people to thrive.

We take pride in our supportive work culture and try to go that extra mile when it comes to investing in our colleagues.

Hear directly from our social workers - Social Workers' testimonials

Discover careers in Adult Social Care at Milton Keynes City Council - Social Work Careers in Adult Services

Find out more about working with us here: www.mkcounciljobs.org.uk

Main Responsibility

• Recognise safeguarding concerns and potential risks, taking appropriate action and escalating issues when required.


• Support the completion of assessments, reviews and care plans that focus on strengths, independence and positive outcomes.


• Manage a caseload with guidance and record interventions accurately using council systems within agreed timescales.


• Work closely with individuals, carers, families and partner organisations to coordinate support and achieve agreed outcomes.


• Provide practical support where required to help people maintain their independence and wellbeing.


• Review progress with support from supervision and contribute to improving outcomes for the people you work with.

The Ideal Candidate

• Ideally educated to Level 3 in Health and Social Care, or hold an equivalent qualification, or be able to demonstrate significant relevant experience and practical knowledge.


• An effective communicator who can build positive relationships with adults, carers, families and professionals from different services.


• Someone who understands the importance of treating people with dignity, respect and empathy at all times.


• Confident using information technology systems to maintain accurate records and communicate effectively.


• Able to organise competing priorities while maintaining a high standard of service and attention to detail.


• Committed to personal development and working in line with our values of being Dedicated, Respectful and Collaborative.

Full UK Driving Licence and access to a vehicle

To be successful in this role, you'll need a full UK driving licence and access to a vehicle. If we offer you the role, we'll ask you to provide evidence of your driving licence and vehicle insurance, including cover for business use. We're unable to confirm an appointment until these documents are received.

Safer Recruitment

Safer Recruitment applies to this role. This means that, before any appointment is confirmed, we'll carry out a range of pre-employment checks to help ensure the safety and wellbeing of children, young people and vulnerable adults. These checks may include identity verification, where candidates will be required to provide original identification documents, including a full birth certificate, employment history and reference checks, qualification checks and an Enhanced Disclosure and Barring Service (DBS) check, (unless you are currently registered with the DBS Update Service). check where required.

Package Description

• Great holiday benefits - most roles include 28 days annual leave every year on top of public (bank) holidays, increasing to 32 days after five years. In addition, there is a holiday purchase scheme allowing staff to purchase up to 5 additional days of leave each year.


• Excellent pension - everyone who works for us can join the national Local Government Pension Scheme, widely regarded as one of the best available.


• A full range of family friendly policies including enhanced maternity, adoption and paternity support and a childcare subsidy.


• Access to an award-winning employee benefits programme that includes a health cash plan, a low-cost bike purchase scheme as well as high street discounts and money off entertainment and travel.


• Salary sacrifice car scheme - eligible employees can lease an electric or low-emission vehicle at a reduced cost through salary sacrifice, subject to National Minimum Wage and other eligibility requirements.


• Blue Light Card - employees working within social care can qualify for an additional range of discounts from national retailers and local businesses.

Why join us?

Along with more on our Benefits, discover why Working at the City Council could be the right move for you here Working at the Council | Milton Keynes

Our roles are either designated 'site based' or 'home based'. 'Site based' roles can include up to two days a week working from home whilst 'home based' roles are based at home four days a week. Of course, managers designate which category roles are in based on the needs of the service and the circumstances.

About The Organisation

Milton Keynes City Council is a large, modern and financially stable employer with around 2,500 people working across our eight areas. Together we provide local residents and businesses with a wide range of important round-the-clock services and aim to make our city a better place to live.

We work hard because of the demands placed on us, like protecting children from harm or preventing homelessness. However, working for the city is always rewarding and everyone has the opportunity to make a real difference.

We welcome applications from individuals of all backgrounds and lived experiences. Milton Keynes City Council is committed to building an inclusive workforce that reflects the diversity of our community. We actively encourage applications from candidates who bring a range of perspectives, particularly those from underrepresented groups.

We are proud to have signed up to the Social Care Workforce Race Equality Standard (SC-WRES), a continuous improvement programme design to help social care organisations achieve anti-racist workplaces. Our commitment means we are actively working to identify and address inequalities, improve representation in leadership, and ensure fair treatment and opportunity for all colleagues in Adult Services. [skillsforcare.org.uk]

We offer great training and support and because of the size and scale of the organisation there are always new opportunities to explore when it's time for a new role.