Senior Employee Communications Advisor

Consortium; Birmingham; Hybrid; GBP 40,000 - 52,000; Full time

Job summary

National Highways is recruiting a Senior Employee Communications Advisor to develop and deliver employee communications content across intranet, newsletters, and digital platforms, supporting our engagement strategy. The role focuses on clear, timely information to help colleagues understand their part in delivering National Highways' objectives.

It requires strong writing, editing, stakeholder management, and experience in internal communications.

Qualifications

• Background in internal/employee communication.
• Exceptional writing, editing and storytelling skills.
• Excellent stakeholder management and relationships.
• Experience with digital channels and data-driven evaluation.
• Degree or qualification in journalism or communications desirable.

Responsibilities

• Create, edit and publish content across employee channels (intranet, weekly newsletter, digital platforms).
• Partner with Employee Communication Business Partners and stakeholders to advise on priorities.
• Plan and deliver employee communication content and campaigns.
• Use data and feedback to measure effectiveness and improve channels and content.
• Coordinate and support delivery of colleague and leadership events.
• Identify opportunities to enhance channels and reach.

Skills

Internal communications

Writing & editing

Stakeholder management

Digital channels (Office 365/ShareP)

Education

Journalism/communications degree

Tools

Office 365

SharePoint

Job description

Senior Employee Communications Advisor role

23 month fixed term contract

Based in Birmingham, Leeds, Warrington, or Manchester

Reporting to Employee Communication Channels Manager

Essential background in internal/employee communication

Exceptional writing, editing, and stakeholder management skills

Expected to work at least 2 days a week in the office

About the job

We are recruiting for a Senior Employee Communications Advisor to join our team inHR and Employee Communication. This role is responsible for developing and delivering employee communications content and products across several internal channels, in line with the communications and engagement strategy.

The post holder will be responsible for ensuring colleagues receive useful and timely information to support them in their work and help them understand the role they play in delivering National Highways' objectives.

Please note this position is for a 23 month fixed term contract and can be based from our Birmingham, Leeds, Warrington or Manchester office with an expectation of at least 2 days in the office a week. Travel to our Birmingham office will also be required at least once a month.

Reporting to the Employee Communication Channels Manager, you'll play a key role in delivering effective and engaging communications, that help to keep colleagues informed and connected. You'll be working alongside a team of Senior Employee Communication Advisors to help manage and develop our employee communication channels, create and deliver compelling content and support the planning of key events. You'll also work closely with our Employee Communication Business Partners and other stakeholders to ensure communications are clear, timely, targeted and measurable.

In this role, you'll:

• Create, edit and publish content across a range of employee communication channels, including our intranet, weekly colleague newsletter, and other digital platforms.
• Partner with Employee Communication Business Partners and other stakeholders to provide communication advice and support across business priorities and projects.
• Plan and deliver employee communication content and campaigns that inform, engage and support colleagues.
• Use data and feedback to measure and evaluate effectiveness and continuously improve our communication channels and content.
• Coordinate and support the delivery of colleague and leadership events, from regular leadership meetings through to conferences.
• Identify opportunities to enhance our channels and introduce new approaches that improve colleague engagement and reach.

About you

• A strong background in internal/employee communication is essential. A degree or professional qualification in journalism or communications is desirable.
• Exceptional writing, editing and storytelling skills with the ability to craft clear, engaging, measurable content that is targeted and tailored to different audiences.
• Excellent stakeholder management skills and the ability to build and maintain effective relationships with colleagues at all levels
• Confident using digital communication channels and platforms (such as Office 365, SharePoint etc) with experience of using data and insight to evaluate and improve communication.
• A proactive and organised approach with the ability to manage multiple priorities while maintaining a high level of attention to detail.

About us

At National Highways, we manage and improve England's motorways and major A roads, helping our customers have safer, smoother and more reliable journeys. Our priorities are safety, customer and delivery, and at the core of this, are our values of passion, integrity, safety, teamwork and ownership.

Our HR & Employee Communication directorate includes a wide range of services to support our people to be the best they can be, and to enable the organisation to achieve its purpose of connecting the country.

We're fully committed to making National Highways a great place to work. We want an inclusive culture where our people feel informed, motivated, engaged - and always reaching for high levels of performance.

We're also building our company's resilience, making it better prepared for the future - and we're always striving to improve our day-to-day services.

External candidates will be offered a starting salary at the lower end of the pay scale, while current employees will be appointed in accordance with our established pay policy.

We are committed to creating a diverse environment and welcome applicants from all backgrounds.