Senior EdTech Account Leader - UK&I

Dev; Manchester; Remote; GBP 60,000 - 95,000; Full time

Benefits offered by this job

Remote first culture

Health care coverage

Tuition reimbursement

Paid time off

4 self-care days/year

Holidays

Charitable contribution match

Wellness reimbursement

Job summary

Turnitin is seeking a Senior Account Manager to manage a portfolio of UK higher education customers, driving retention, growth and strong relationships across institutions. You will act as a trusted advisor, delivering tailored pitches and demonstrations to meet stakeholders' needs and maximize value from our software services.

You will build and execute proactive account plans, identify expansion opportunities, mitigate risks, and collaborate across Turnitin to ensure superior service and

Qualifications

• Strong experience in an account/relationship management or similar role.
• Excellent interpersonal, communication and negotiating skills.
• Proven ability to work effectively with a team.
• Proven track record as a thought leader in UK&I education market.

Responsibilities

• Manage a portfolio of UK&I HE customers to retain and grow value.
• Develop and execute proactive account plans to upsell and cross-sell Turnitin solutions.
• Build trusted advisor relationships from senior leaders to individual instructors.
• Provide accurate monthly, quarterly and annual forecasts to management.
• Identify opportunities and risks to maximize customer value and portfolio growth.

Skills

Account management

Relationship management

Interpersonal skills

Negotiation skills

Problem solving

Time management

Team collaboration

Tools

Salesforce

Job description

Turnitin is seeking a Senior Account Manager to manage a portfolio of UK higher education customers, driving retention, growth and strong relationships across institutions. You will act as a trusted advisor, delivering tailored pitches and demonstrations to meet stakeholders' needs and maximize value from our software services.

You will build and execute proactive account plans, identify expansion opportunities, mitigate risks, and collaborate across Turnitin to ensure superior service and