Team Lead, Sales (Further and Secondary Ed)

Turnitin; Newcastle upon Tyne; Remote; GBP 60,000 - 90,000; Full time

Benefits offered by this job

Generous time off

Health and wellness programs

Education reimbursement

Remote-first culture

Job summary

A dynamic educational technology company is seeking a Team Lead for UKI Sales to lead a small team of Account Executives and Customer Success Managers. This role demands a sales professional with over 5 years of experience in account management within the education sector. The ideal candidate will drive business growth, oversee sales strategy, and ensure team KPI achievement in a remote-first, supportive environment focused on education's integrity and performance.

Qualifications

• 5+ years experience in an account manager, account executive or customer success role, preferably within the education sector.
• Excellent communication skills, with the ability to engage and influence stakeholders at all levels.
• Proven track record in achieving and exceeding KPIs.

Responsibilities

• Lead, mentor, and coach a small team of Account Executives and Customer Success Managers.
• Contribute to the execution of the UKI sales strategy.
• Drive new business growth in further education and related sectors.

Skills

Sales leadership

Consultative selling

Stakeholder engagement

Data analysis

CRM proficiency

Education

BA/BS degree

Tools

Salesforce

Google Drive/Sheets/Docs/Slides

Zoom

Job description

Company Description

Turnitin is a recognized innovator in the global education space. For more than 25 years, Turnitin has partnered with educational institutions to promote honesty, consistency, and fairness across all subject areas and assessment types. Turnitin products are used by educational institutions and certification and licensing programs to uphold integrity and increase learning performance, and by students and professionals to do their best, original work.

Experience a remote-first culture that empowers you to work with purpose and accountability in a way that best suits you, supported by a comprehensive package that prioritizes your overall well-being. Our diverse community of colleagues are all unified by a shared desire to make a difference in education.

Turnitin is a global organization with team members in over 35 countries including the United States, Mexico, United Kingdom, Australia, Japan, India, and the Philippines.

Job Overview

The Team Lead, UKI Sales will be a player/coach role, supporting Further Education, Secondary Education, Training/Apprenticeship provider and Awarding Body sectors across our product portfolio within the UKI market. Alongside individually managing new business for the Further Education, Training/Apprenticeship Provider and Awarding Body sectors you will oversee a small team of Account Executives and Customer Success Managers spanning the mentioned sectors, overseeing the daily execution of the sales strategy and achievement of KPIs.

This role is pivotal in supporting and executing the overall UKI sales strategy alongside the Snr Sales Manager, through meeting individual targets, driving team performance, coaching and collaboration.

The ideal candidate is a sales professional looking to progress into a leadership role. Passionate about education and technology, highly collaborative, and capable of working strategically and tactically to deliver measurable results.

Responsibilities

• Lead, mentor, and coach a small team of Account Executives and Customer Success Managers (CSMs), ensuring they meet KPIs.
• Contribute and support in the execution of the UKI sales strategy alongside the Snr Sales Manager UKI.
• Conduct regular 1:1s.
• Oversee the management of the SE and FE pipeline.
• Collaborate cross-functionally: Partner with Product, Marketing, Customer Success, and internal Sales teams and relay market feedback.

Account Executive (individual contributor)

• Drive new business growth within the further education, training/apprenticeship provider and awarding body sectors.
• Own the full sales cycle: From prospecting to negotiation and close, with disciplined pipeline management, forecasting, and account planning.
• Expand existing relationships: Partner with Customer Success and Marketing to uncover cross-sell opportunities that deepen customer value.
• Meet and exceed individual KPIs.
• Maintain accurate reporting: Document sales activity, pipeline, forecasts, and metrics in Salesforce and other systems to inform business strategy.
• Leverage data and insights: Use CRM, usage analytics, and market intelligence to optimize territory strategy.
• Stay informed: Keep up-to-date on industry trends, educational legislation, and territory-specific opportunities.

Operational Excellence

• Monitor and analyse team performance metrics.
• Ensure adherence to best practices, processes, and playbooks to drive consistent and scalable outcomes.

Requirements

• 5+ years experience in an account manager, account executive or customer success role, preferably within the education sector.
• Consultative seller.
• Excellent communication skills, with the ability to engage and influence stakeholders at all levels both internally and externally.
• Proven track record in achieving and exceeding KPIs.
• Confident working with CRM (preferably Salesforce), Google Drive/Sheets/Docs/Slides, Zoom and other sales enablement tools.
• Confident in analyzing data to make strategic decisions.
• Strong interest in developing coaching and leadership skills.
• Proficiency with Salesforce.com and other sales enablement tools.
• Self-starter with a growth mindset, resilience, and collaborative spirit.
• BA/BS degree required.

Additional Information

Total Rewards @ Turnitin

At Turnitin, we believe Total Rewards go far beyond pay. While salary, bonus, or commission are important, they’re only part of the value you receive in exchange for your work.

Beyond compensation, you’ll experience the intrinsic rewards of unleashing your potential and making a positive impact on global education. You’ll also thrive in a culture free of politics, surrounded by humble, inclusive, and collaborative teammates.

In addition, our extrinsic rewards include generous time off and health and wellness programs that provide choice, flexibility, and a safety net for life’s challenges. You’ll also enjoy a remote-first culture that empowers you to work with purpose and accountability in the way that suits you best, all supported by a comprehensive package that prioritizes your overall well-being.

Our Mission is to ensure the integrity of global education and meaningfully improve learning outcomes.

Our Values underpin everything we do.

• Customer Centric: Our mission is focused on improving learning outcomes; we do this by putting educators and learners at the center of everything we do.
• Passion for Learning: We are committed to our own learning and growth internally. And we support education and learning around the globe.
• Integrity: Integrity is the heartbeat of Turnitin—it is the core of our products, the way we treat each other, and how we work with our customers and vendors.
• Action & Ownership: We have a bias for action. We act like owners. We are willing to change even when it’s hard.
• One Team: We strive to break down silos, collaborate effectively, and celebrate each others\' successes.
• Global Mindset: We consider different perspectives and celebrate diversity. We are one team. The work we do has an impact on the world.

Global Benefits

• Remote First Culture
• Health Care Coverage*
• Education Reimbursement*
• Competitive Paid Time Off
• Self-Care Days
• National Holidays*
• 2 Founder Days + Juneteenth Observed
• Paid Volunteer Time*
• Charitable contribution match*
• Monthly Wellness or Home Office Reimbursement/*
• Access to Modern Health (mental health platform)
• Parental Leave*
• Retirement Plan with match/contribution*

* varies by country

Seeing Beyond the Job Ad

At Turnitin, we recognize it’s unrealistic for candidates to fulfill 100% of the criteria in a job ad. We encourage you to apply if you meet the majority of the requirements because we know that skills evolve over time. If you’re willing to learn and unleash your potential alongside us, join our team!