Senior eCommerce Generalist: Own Brands & Growth

Morris Sinclair Recruitment; Southampton; On-site; GBP 35,000 - 45,000; Full time

Benefits offered by this job

Private medical insurance

Flexitime

Cycle to work scheme

Company pension

Free parking

Employee discounts & client product

Health & wellbeing programme

Casual dress

Job summary

Senior eCommerce Executive in Southampton is required by an award-winning eCommerce and fulfilment business to join a growing team. You will own a portfolio across trading, CRM, digital marketing, optimisation and performance, ensuring measurable commercial impact.

You’ll be hands-on across Shopify and Klaviyo, drive campaigns, CRO, analytics (GA4) and data-driven decisions, and act as a trusted client contact. Expect a collaborative, growth-oriented environment with real ownership.

Qualifications

• 5+ years of eCommerce or digital marketing experience.
• Strong practical experience with Shopify.
• Strong practical experience with Klaviyo.
• Experience using GA4 and eCommerce analytics.
• Understanding of CRO, eCRM, SEO/SEM and digital marketing.

Responsibilities

• Shopify: Managing and optimising stores, product presentation, UX and overall site performance.
• Klaviyo: Building campaigns, automated flows and segmentation to drive engagement and retention.
• Digital Marketing: Coordinating activity across eCRM, CRO, paid and organic search and social.
• Analytics: Using GA4 and store data to understand performance and turn numbers into revenue-generating actions.
• Client Management: Becoming a trusted contact for clients, providing performance updates, ideas and recommendations.
• CRO & Optimisation: Identifying opportunities to improve customer journeys, conversion and commercial performance.
• AI: Use AI tools every day to work smarter, automate workflows and increase and improve what can be delivered.

Skills

eCommerce experience

Data-driven

Client management

Tools

Shopify

Klaviyo

GA4

CRO

Job description

Senior eCommerce Executive in Southampton is required by an award-winning eCommerce and fulfilment business to join a growing team. You will own a portfolio across trading, CRM, digital marketing, optimisation and performance, ensuring measurable commercial impact.

You’ll be hands-on across Shopify and Klaviyo, drive campaigns, CRO, analytics (GA4) and data-driven decisions, and act as a trusted client contact. Expect a collaborative, growth-oriented environment with real ownership.