Senior Early Help Lead - Front Door (MASH)

Civic Recruitment Limited; Dudley; On-site; GBP 60,000 - 80,000; Full time

Job summary

Civic Recruitment Limited is recruiting for a 5-month contract with a local authority in Dudley to lead and manage the Early Help function within the Front Door (MASH) Service, ensuring children, young people and families receive the right support at the right time.

The post holder will oversee thresholds, safeguarding, multi-agency working and performance; contribute to strategic development and continuous improvement across Dudley Children's Services.

Qualifications

• Significant experience within MASH (Multi-Agency Safeguarding Hub)
• Experience in Early Help Services
• Experience in Children's Social Care
• Experience in Safeguarding Services
• Ability to analyse complex information and make sound decisions in a fast-paced environment
• Excellent communication, negotiation and relationship-building skills
• Experience driving service improvements and managing change
• Ability to motivate, support and develop staff
• Previous Team Manager, Early Help Manager or Front Door Management experience

Responsibilities

• Lead and manage the Early Help function within the Front Door Service.
• Provide management oversight for contacts requiring an Early Help response.
• Support, coach and develop staff through supervision, reflective practice and performance management.
• Promote a culture of high-quality practice, accountability and continuous improvement.
• Support workforce development and professional learning.
• Ensure robust and consistent threshold decision-making across the Front Door.
• Support children and families to access appropriate services at the earliest opportunity.
• Ensure safeguarding concerns are identified, assessed and responded to appropriately.
• Maintain compliance with statutory guidance, safeguarding procedures and local protocols.
• Provide professional challenge and oversight where required.
• Lead effective partnership working with multiple agencies (Children's Social Care, Education, Health, Police, Early Help Providers, VCS).
• Promote information sharing and collaborative working practices.
• Build and maintain strong multi-agency relationships to improve outcomes for children and families.
• Monitor service demand, performance indicators and outcomes.
• Lead quality assurance activities including Case Audits, Practice Reviews, Thematic Audits, Learning Reviews.
• Contribute to governance, reporting and strategic service development.
• Support the ongoing development of Front Door and Early Help services.
• Ensure services remain effective, efficient and focused on positive outcomes.

Education

Social Work qualification or related professional qualification

Job description

Civic Recruitment Limited is recruiting for a 5-month contract with a local authority in Dudley to lead and manage the Early Help function within the Front Door (MASH) Service, ensuring children, young people and families receive the right support at the right time.

The post holder will oversee thresholds, safeguarding, multi-agency working and performance; contribute to strategic development and continuous improvement across Dudley Children's Services.