Interim Service Manager - MASH, Front Door and EDT

Pharmacyupdate; Dudley; Hybrid; GBP 52,000 - 64,000; Full time

Job summary

Connect2Dudley is seeking an Interim Service Manager to lead the Front Door, MASH and EDT teams in Dudley. The role is hybrid and spans a six-month tenure, focusing on timely decisions for children referred to Children's Services and ensuring high-quality social work practice.

You will manage staff performance, engage partners, and report to senior stakeholders, requiring proven leadership in front-door services and SWE registration.

Qualifications

• Social work qualification.
• Professional registration with Social Work England (SWE).
• Significant experience leading and managing front door services including MASH and EDT.

Responsibilities

• Provide sound leadership, direction, priority and pace for all children's staff for the delivery of high quality social work practice.
• Support a performance culture that delivers results through rigorous challenge and continuous improvement.
• Maintain systems for monitoring, reviewing, auditing and evaluating staff through supervision and performance reviews.
• Promote cross-organisational service working with other agencies and partners.
• Support Heads of Service to produce reports and presentations for elected members and committees.
• Contribute to development of strategies and procedures relating to the profession and accountability.

Skills

Leadership

Stakeholder engagement

Education

Social work qualification

Job description

Interim Service Manager - MASH, Front Door and EDT

Job Title: Service Manager - Front Door, MASH and EDT

Location: Dudley (Hybrid)

Duration: 6 Months

Role Purpose:

• To ensure timely and effective decisions for children are made when they are referred to Children's Services
• To ensure that children's needs are met effectively out of normal office hours
• To effectively engage the local partnership to ensure they fully engage in effective decision making for children

Job Description:

• Provide sound leadership, direction, priority and pace for all children's staff for the delivery of high quality social work practice.
• Support a performance culture that delivers results through rigorous challenge, professional support and a determination to ensure continuous improvement in meeting the needs of children and families in Dudley.
• Maintaining effective systems for monitoring, reviewing, auditing and evaluating staff against service objectives through regular performance activities for example high quality supervision, and taking appropriate corrective action as necessary.
• Promote cross - organisational service working with other agencies and partners to enable an integrated approach to service delivery.
• Support Heads of Service to produce reports and presentations for a wide audience including elected members, project boards, cabinet and council committees etc.
• Contribute to the development of the strategies, policies, procedures and processes relating to one's own profession area and accountability, taking into account the views of all stakeholders.
• Lead and support a process of continual improvement of children's social care to contribute to improved life chances for children, young people and their families.
• Support workforce planning through recruitment and selection, retention, NQSWs/ASYEs, talent management and succession planning.
• Ensure all staff receive a comprehensive induction programme, high quality supervision, annual performance reviews and continuous professional development.
• Effectively manage a service budget, ensuring spending is within agreed limits and timescales.

Key Requirements

• Social work qualification
• Professional registration with Social Work England (SWE)
• Significant experience leading and managing front door services including MASH and EDT

Work Location: Hybrid remote in Brierley Hill DY5 1LW

Connect2Dudley is a trading style of Dudley & Kent Commercial Services LTD - A joint venture between Dudley Metropolitan Council & Commercial Services Kent Ltd. Connect2Dudley is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.