Senior District Manager - Multi-Unit Operations & Growth

Wendy'S; Ledston; On-site; GBP 70,000 - 95,000; Full time

Job summary

Wendy's in the United Kingdom seeks a hands-on Operations leader to execute systems and drive exceptional customer experiences across company restaurants. You will lead the RGM's support for expansion, coach teams, and deliver stability and sustained results.

You will partner with HR and Training to plan talent, recruit, and open new locations, while ensuring food safety, profitability and cross-functional collaboration on initiatives.

Qualifications

• Bachelor's Degree; MBA or Master's Degree.
• Minimum 5 years’ experience with increasing responsibility in operations management, including experience in P&L management of multi-unit operators.
• Proven successful track record in related role, including supervisory role in geographically dispersed restaurant organization.
• Self‑motivated, results‑oriented, customer focused team player, holds themselves accountable for performance and ownership.
• Natural capacity to quickly establish and build effective relationships.
• Strong influencing, consulting and communication skills; ability to influence, engage and motivate people.
• Superior operating skills, financial and marketing acumen.

Responsibilities

• Responsible for Company restaurant execution of all systems and tools delivering a great customer experience under the Wendy's Way.
• Conducts restaurant evaluations to monitor performance and provide feedback.
• Creates a company business plan aligned to the market plan with clear operational targets.
• Activates and develops action plans and strategies to deliver A level operations.
• Ensures all food safety procedures are executed according to brand and health regulations.
• Financial performance of company restaurants to achieve planned profitability through leadership of the team.
• Key management areas: Food, Labour, controllable costs, cash control.
• Safety and security policies are implemented as related to risk.
• Uses core systems to support financial results.
• Partners with HR to recruit and develop leaders and drive growth.
• Collaborates with Marketing, Development, Construction and HO on restaurant openings and projects.

Skills

P&L management

People leadership

Communication skills

Relationship building

Influencing

Customer focus

Operations management

Education

Bachelor's Degree

MBA or Master's Degree

Job description

Wendy's in the United Kingdom seeks a hands-on Operations leader to execute systems and drive exceptional customer experiences across company restaurants. You will lead the RGM's support for expansion, coach teams, and deliver stability and sustained results.

You will partner with HR and Training to plan talent, recruit, and open new locations, while ensuring food safety, profitability and cross-functional collaboration on initiatives.