Senior Director, Talent Management & Development Lead - Europe

Visa; London; Hybrid; GBP 60,000 - 100,000; Full time

Job summary

Join a forward-thinking company that is a leader in the payments industry, dedicated to creating a high-performance culture. As the Senior Director, Regional Talent Lead, you will play a pivotal role in shaping the talent strategy and driving leadership development initiatives. This hybrid position offers the opportunity to work closely with executives and people leaders, ensuring that the organization has the capabilities to thrive. Your expertise in talent management, coaching, and change management will be crucial in fostering a diverse and inclusive environment where everyone can succeed. If you are passionate about making a meaningful impact, this is the perfect opportunity for you.

Benefits

Flexible Working Hours

Health Insurance

Professional Development Opportunities

Employee Discounts

Wellness Programs

Qualifications

• Experience in talent management and leadership development.
• Strong knowledge of contemporary talent management practices.

Responsibilities

• Drive talent management processes and leadership development solutions.
• Facilitate strategic talent and leadership conversations.

Skills

Talent Management

Leadership Development

Coaching

Project Management

Communication

Change Management

Education

Bachelor's Degree

Coaching Certification

Tools

Talent Management Software

Project Management Tools

Job description

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose - to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

Are you a designer, builder, and change agent? Are you passionate about creating a high-performance growth culture? Are you motivated by a diverse and inclusive environment that unleashes the potential in everyone, everywhere?

Come join the Global Talent team as we help write a new story for Visa and reimagine the world of work.

As Visa works to create a future where everyone can thrive, the Global Talent Management & Development team is dedicated to ensuring that Visa has the capabilities, talent and culture to enable the company and its employees, everywhere, to thrive. We need subject matter expertise, experience, passion, creativity, and grit to collaborate with others to build the right talent strategies for Visa and roll up our sleeves to actively implement them, driving impact and outcomes for our business and our people.

The Regional Talent Lead serves as a key member of Visa's Global Talent Management and Development team and the Regional People Leadership team, driving a portfolio of talent and leadership solutions to our Regions, taking a comprehensive approach to developing our talent pipeline and preparing our Regional Leadership teams of the future.

This role will create and lead the regional talent strategy and flawlessly drive talent management processes and leadership development solutions in the region, using tools and frameworks from the Global COE. They will also have oversight for functional and professional learning solutions, ensuring they fit the strategy and are integrated as part of the Talent Management & Development roadmap. The incumbent will also serve as a strategic and trusted talent advisor to executives and people leaders in the region. In addition, this role will ensure that the Global Performance, Talent Management and Leadership Development COEs are building business- relevant processes, programs and services that will support Visa's overall business strategy.

The Senior Director, Regional Talent Lead will report to the VP, Global Talent Management and Development and dotted line/ dual report to the Regional SVP, Regional Head of People partnering closely with Visa University, Executive Recruiting, I&D, and Talent Acquisition. This role will lead a team of talent management and learning professionals in the region. Direct reports will include talent management and leadership development support, and dotted / dual reports will include functional and operational learning resources in the region.

Essential Functions:

• Understand the business strategy and partner with People Business Partners (PBPs) to set a tailored talent strategy for the Region. This includes building role success profiles for leadership roles, conducting regular reviews of talent, working with the business to identify and develop hi-po individuals, building a needs analysis of key skills needed for various populations in the region, overseeing the delivery of leadership programs for various levels of leaders, and facilitating strategic movement of key talent across the organization.
• Conduct team assessments & diagnostics, using defined methodologies to identify critical issues and root causes, and implement appropriate solutions to improve team effectiveness and drive transformation.
• Provide SME guidance, education, and change management to ensure quality execution and consistency of processes and programs from the global Talent Management & Development and Org Design teams.
• Closely integrate into the organization and leverage employee listening insights to understand areas of challenge, and opportunities to accelerate performance in partnership with leadership teams in the region.
• Serve as thought leader and partner to leaders and PBPs on talent assessment, coaching, succession planning, career development and nominations for hi-po development experiences.
• Lead succession planning efforts as a key driver of the Organization and Talent Planning (OTP) process, in partnership with PBPs and business leadership. Create development plans for key talent and succession candidates identified during the OTP process and be a trusted advisor on shaping roles and improving readiness, while monitoring progress.
• Facilitate strategic talent, leadership and org capability conversations with the regional business leadership teams and drive actionable outcomes and measurable key results.
• Identify the leadership needs of key talent pools, serve as a design consultant to our leadership development programs, and customize as needed when delivering in the region to ensure maximum impact and drive engagement from the Regional Leadership Team.
• Serve as the primary point of contact for Talent Management, Leadership, Learning and Org Design in the region, integrating closely Global Visa University partners, acting as the accountable leader for driving the needs of the region with global COE partners
• Brings org design principles, playbooks, tools and guidance to PBPs and serves as a thought leader and consultant on org transformations in the region.

This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.

Qualifications

• Progressive experience in field of talent management, leadership development and/ or organization development. Preferred HR business partner experience.
• Coaching certification preferred
• Strong knowledge of and deep functional expertise in contemporary talent management practices
• Proven ability to hold leaders accountable for developing talent. Knows bench-strength of their team, identifies what is needed to deliver results, and assesses individuals accordingly. Critically evaluates talent and provides timely and constructive feedback.
• Self-directed, process-oriented individual with strong business acumen and ability to manage multiple projects and priorities. Strong program / project management skills preferred.
• Highly pragmatic style. Easily adapts to ambiguity, changes in strategy, or conflicting information to drive timely decisions and a course of action
• Thorough and detailed analysis of problems to produce optimal decisions focused on very specific goals. Seeks out others as sources of data, ideas, and help. Recognizes the broader issues to simplify analyses and execute timely decisions or actions. Challenges HR Business Partners and business leaders to view issues from multiple perspectives and continuously develop.
• Proven ability to lead large scale and global change efforts. Anticipates barriers to change and directly addresses any resistance.
• Develops strong relationships, influences key stakeholders, and builds consensus around decision-making and problem-solving. Recognizes which stakeholders hold influence to drive resolution and move work forward.
• Removes barriers to effective communication by being open and working across organizational boundaries. Establishes strong partnerships and share best practices within and outside of the Global Markets and North America team.
• Proven people leader who inspires a team of direct and indirect reports around a common vision and purpose.
• Must also have experience navigating matrixed reporting lines
• Speaks English fluently (Fluent Spanish also required for the LAC role)
• Has a high intercultural sensitivity and can apply global concepts locally

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.