Senior Director, Internal Communications & Transformation

CHANEL; Greater London; On-site; GBP 90,000 - 130,000; Full time

Job summary

Chanel in London seeks a Head of Internal Communications & Transformation to partner with Global Corporate Functions leaders. You will translate business priorities and transformation ambitions into clear communication strategies, building understanding and engagement across the organisation of over 700 employees.

You will report to the Global Head of Internal Communications and lead a small team, shaping the corporate narrative and driving employee experience through strategic counsel and

Qualifications

• Significant experience in internal or executive communications within a large international organisation.
• Ability to translate business priorities into clear communication strategies.
• Proven ability to influence senior leaders and manage complex stakeholder networks.
• Strong editorial and storytelling skills with a people-first approach.

Responsibilities

• Partner with Global Corporate Functions leaders to develop tailored internal comms strategies.
• Lead HQ-based employee engagement moments and two-way dialogue programs.
• Steer communications for major transformation initiatives from planning to rollout.
• Define measures of impact using feedback and analytics to drive improvements.

Skills

Strategic communications

Executive advisory

Change management

Stakeholder management

Team leadership

Editorial writing

English fluency

French preferred

Job description

Chanel in London seeks a Head of Internal Communications & Transformation to partner with Global Corporate Functions leaders. You will translate business priorities and transformation ambitions into clear communication strategies, building understanding and engagement across the organisation of over 700 employees.

You will report to the Global Head of Internal Communications and lead a small team, shaping the corporate narrative and driving employee experience through strategic counsel and