Senior Digital UX & Design Manager

Mamas & Papas; Crowborough; Hybrid; GBP 65,000 - 90,000; Full time

Benefits offered by this job

33 days holiday

Buy & Sell holiday schemes

Company Bonus Schemes

Pension from day 1 enrolment

Staff discounts for family & friends

Benefits Hub discounts

Health & critical illness cover

Family leave policies (maternity, IVF,

Foster care & carers leave

Loss & bereavement support

Menopause friendly employer

Employee recognition schemes

Job summary

Mamas & Papas is expanding its Digital / eCommerce team and is recruiting a Senior UX Digital & Design Manager. You will lead efforts to create a seamless online shopping journey—from product discovery to checkout—and act as the ambassador for online customer experience and accessibility.

Working with wider Digital, Marketing and Product teams, you will drive design initiatives and AB/MV testing to elevate the brand and award-winning products for our customers’ unique parenting journeys.

Qualifications

• Background in UX design with consumer-led online experiences.
• Experience collaborating with Digital/Marketing teams and Product designers.

Responsibilities

• Ambassador of the online customer experience and accessibility.
• Lead A/B testing, MV testing and design initiatives.
• Collaborate with Digital, Marketing and Product teams to promote the Mamas & Papas brand and products.
• Support inclusive and accessible online journey for customers.

Job description

Overview

Colne Bridge Road, Huddersfield, West Yorkshire, HD5 0RH

The last few years has shown more than ever how we’re not afraid to try new things to make sure we put our customers & community of new & expectant parents first. Our online experience has led the way through those times & now beyond with the look, feel, content & support within our website shining through.

Our Digital / eCommerce Team is expanding

Due to record breaking growth of Mamas & Papas both UK & Internationally we are looking to recruit a Senior Digital UX & Design Manager to join our Digital / Ecommerce team as we continue to take consumer online buying experiences to the next level.

The role of Snr UX Digital & Design Manager

This is a unique hands on role for a UX Design Manager / Senior UX Designer where making sure that buying that first pram, baby changing table, cot, or cute little baby grow online, whatever it may be, is a magical, memorable & seamless online experience that our customers can cherish forever as part of own their amazing and unique parenting journeys.

Your role being the ambassador of that online customer experience & accessibility, through diligent A/B/MV testing, design initiatives, collaboration with wider Digital and Marketing teams well as Product designers, in promoting both Mamas & Papas brand and award winning products & services.

With some ground breaking projects in the pipeline, and a working culture that’s not afraid to try new things, this is an amazing time to join a unique business that really does make a difference in UX and Design. If you come from a consumer led UX design background, where you put the customer first. A background and way of thinking, that creates a unique and inclusive online journey through discovery & education, then we would love to hear from you.

We at Mamas & Papas are committed to championing people of all cultures, ethnicities and gender preferences, and in celebrating diversity in all its forms through our campaigns, recruitment and our actions. We strongly believe in the power of inclusivity to help us all move forward in life.

We're a business that cares

• 33 days holiday, increasing up to 40 with service.
• Buy & Sell holiday schemes
• Company Bonus Schemes
• Employer pension contribution from day 1 enrolment.
• Significant staff discounts for family & friends from our shops & online
• Ongoing offers & discounts across a variety of external organisations, from holidays, travel, restaurants, gifts & services to many more worthy discounts through our Benefits Hub
• Subsidised health & critical illness cover and insurances
• Supportive family related leave policies (including company enhanced pay for maternity, IVF & Fertility, surrogacy, paternity, adoption, shared parental leave)
• Supportive Foster Care & Carers Leave offering
• Support for Loss and Bereavement
• A Menopause Friendly Employer
• Employee Recognition and Appreciation Schemes
• At Mamas & Papas, we’re a business for the future. Every day, we help to welcome a new generation of children into the world, and we want them to grow up in a world that’s sustainable – one that’s full of opportunity and hope.
• Oh, and a great bunch of people to work with too.

We also operate at Head Office

• Hybrid flexi office working with 2 days working from home
• Flexi-time schemes based around core working hours whether in the office, or working from home
• Plus, free car parking, Prayer & Contemplation room, subsidised canteen, free tea & coffee, Games & TV rooms & much more.

(NB*: All benefits subject to individual schemes criteria & terms)