Senior Digital UX & Design Manager

Mamas & Papas; Huddersfield; On-site; GBP 90,000 - 120,000; Full time

Benefits offered by this job

33 days holiday

Company bonus schemes

Employer pension contribution from day

Staff discounts

Health & critical illness cover

Family-related leave policies

Hybrid working

Job summary

Mamas & Papas is seeking a Senior Digital UX & Design Manager to lead the online shopping experience. You will champion accessibility and work across Digital, Ecommerce, Marketing, and Product teams to elevate our consumer journey.

This hands-on role combines strategic vision with hands-on design, driving A/B/MV testing and ambitious UX initiatives. Our hybrid Head Office setup offers two days from home and a supportive, inclusive culture.

Qualifications

• Experience leading consumer-focused UX design on digital platforms.
• Strong collaboration across Digital, Marketing and Product teams.
• Advocacy for accessible, inclusive online experiences.

Responsibilities

• Own online customer experience and accessibility initiatives.
• Drive design initiatives with Digital, Marketing, and Product teams.
• Lead and mentor design professionals to deliver high-quality UX.

Skills

UX design

Leadership

A/B testing

Collaboration

Accessibility

Job description

Overview

The last few years has shown more than ever how we’re not afraid to try new things to make sure we put our customers & community of new & expectant parents first. Our online experience has led the way through those times & now beyond with the look, feel, content & support within our website shining through.

Our Digital / eCommerce Team is expanding; Due to record breaking growth of Mamas & Papas both UK & Internationally we are looking to recruit a Senior Digital UX & Design Manager to join our Digital / Ecommerce team as we continue to take consumer online buying experiences to the next level.

The role of Snr UX Digital & Design Manager; This is a unique hands on role for a UX Design Manager / Senior UX Designer where making sure that buying that first pram, baby changing table, cot, or cute little baby grow online, whatever it may be, is a magical, memorable & seamless online experience that our customers can cherish forever as part of own their amazing and unique parenting journeys.

Your role being the ambassador of that online customer experience & accessibility, through diligent A/B/MV testing, design initiatives, collaboration with wider Digital and Marketing teams well as Product designers, in promoting both Mamas & Papas brand and award winning products & services.

With some ground breaking projects in the pipeline, and a working culture that’s not afraid to try new things, this is an amazing time to join a unique business that really does make a difference in UX and Design. If you come from a consumer led UX design background, where you put the customer first. A background and way of thinking, that creates a unique and inclusive online journey through discovery & education, then we would love to hear from you.

We at Mamas & Papas are committed to championing people of all cultures, ethnicities and gender preferences, and in celebrating diversity in all its forms through our campaigns, recruitment and our actions. We strongly believe in the power of inclusivity to help us all move forward in life.

We're a business that cares. Here's just some of our benefits on offer;

• 33 days holiday, increasing up to 40 with service.
• Buy & Sell holiday schemes
• Company Bonus Schemes
• Employer pension contribution from day 1 enrolment.
• Significant staff discounts for family & friends from our shops & online
• Ongoing offers & discounts across a variety of external organisations, from holidays, travel, restaurants, gifts & services to many more worthy discounts through our Benefits Hub
• Subsidised health & critical illness cover and insurances
• Supportive family related leave policies (including company enhanced pay for maternity, IVF & Fertility, surrogacy, paternity, adoption, shared parental leave)
• Supportive Foster Care & Carers Leave offering
• Support for Loss and Bereavement
• A Menopause Friendly Employer
• Employee Recognition and Appreciation Schemes
• At Mamas & Papas, we’re a business for the future. Every day, we help to welcome a new generation of children into the world, and we want them to grow up in a world’s sustainable - one that’s full of opportunity and hope.

...Oh, and a great bunch of people to work with too.

We also operate at Head Office:

• Hybrid flexi office working with 2 days working from home
• Flexi-time schemes based around core working hours whether in the office, or working from home
• Plus, free car parking, Prayer & Contemplation room, subsidised canteen, free tea & coffee, Games & TV rooms & much more.

(NB*: All benefits subject to individual schemes criteria & terms)