Senior Digital Product Manager

Bupa; Greater London; Hybrid; GBP 74.000 - 93.000; Vollzeit

Benefits dieser Stelle

25 days holiday + bank holidays

10% Management Bonus

Bupa health insurance

Enhanced pension plan

Zusammenfassung

Bupa is seeking a Senior Digital Product Manager to lead one digital product area within My Bupa App, collaborating with Design, Engineering and Data to deliver customer-focused outcomes.

The role is hybrid, with 2 days per week in the office (London or Salford Quays), offering a permanent full-time position and a salary of £74,000–£92,500 depending on experience.

Qualifikationen

• Significant experience in Digital Product Management within customer-facing digital products.
• Proven track record of delivering measurable business and customer outcomes.
• Strong stakeholder management and influencing skills, with the confidence to engage at senior levels.
• Experience working within cross-functional product teams alongside Design and Engineering.
• Navigate ambiguity, break down complex challenges and create clear delivery plans.
• Strong product discovery skills, including user research, experimentation and validation.
• Data-driven approach, using metrics and insights to inform decisions.
• Excellent communication and presentation skills.

Aufgaben

• Lead discovery activities to identify customer problems, validate opportunities and define solutions.
• Collaborate with Engineering Managers and Design Leads to create seamless customer experiences.
• Guide product investment decisions, balancing customer needs, commercial priorities and technical considerations.
• Align multiple stakeholders around a common vision and influence decisions across complex business areas.
• Use data, customer insight and experimentation to make evidence-based product decisions.
• Lead product initiatives that improve how customers access and manage services across Bupa's different business areas.
• Support and coach Product Managers while contributing to the development of product best practice.

Kenntnisse

Digital Product Management

Stakeholder management

Cross-functional collaboration

Product discovery

User research

Experimentation

Data-driven decision making

Communication skills

Jobbeschreibung

Job Description:Senior Digital Product ManagerLocations: Bupa Place, Salford Quays M50 3SP or Angel Court, London EC2R 7HJ - flexible, hybrid office 2 days per weekContract: Permanent, Full-Time 37.5 hours per weekSalary £74,000 - £92,500 depending on experienceRole OverviewAt Bupa, we're transforming the way customers interact with us through digital products that make managing health and wellbeing simpler, more intuitive, and more connected.We're looking for a Senior Digital Product Manager to lead one digital product areas within My Bupa App, our digital front door serving customers across multiple business units. This is an opportunity to influence products used by thousands of customers, steer significant investment, and help solve complex customer and business challenges at scale.You'll work at the heart of a multidisciplinary environment, partnering closely with Design, Engineering, Data and business stakeholders to identify the most valuable problems to solve and ensure we're delivering meaningful outcomes for both customers and the business.What you will doLead discovery activities to identify customer problems, validate opportunities and define solutions.Work closely with Engineering Managers and Design Leads to create seamless customer experiences.Guide product investment decisions, balancing customer needs, commercial priorities and technical considerations.Align multiple stakeholders around a common vision and influence decisions across complex business areas.Help simplify challenging problems, bringing clarity and direction in ambiguous environments.Use data, customer insight and experimentation to make evidence-based product decisions.Lead product initiatives that improve how customers access and manage services across Bupa's different business areas.Support and coach Product Managers while contributing to the development of product best practice.We're interested in experienced product leaders who combine strategic thinking with strong delivery capability.You'll bring:Significant experience in Digital Product Management within customer-facing digital products.A proven track record of delivering measurable business and customer outcomes.Strong stakeholder management and influencing skills, with the confidence to engage at senior levels.Experience working within cross-functional product teams alongside Design and Engineering.The ability to navigate ambiguity, break down complex challenges and create clear plans for delivery.Strong product discovery skills, including user research, experimentation and validation.A data-driven approach, using metrics and insights to inform decision making.Excellent communication and presentation skills.BenefitsOur benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.You'll receive the following benefits and more:25 days holiday + bank hols, increasing through length of service, with option to buy or sell.10% Management Bonus based on personal and company performanceBupa health insurance as a benefit in kindAn enhanced pension plan and life insuranceVarious other benefits and online discountsWhy Bupa?We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.We encourage all of our people to ”Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences.Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.If you require information regarding this role in an alternative format, please email: [e-mail] Type:Full timeJob Area:PR , Marketing & BrandLocations:Angel Court, London, Bupa PlaceHealth & wellbeing programme, Gym membership, Work from home, Referral programme, Free flu jabs, Additional leave, Company pension, Private medical insurance, Paid volunteer time, Canteen, Employee mentoring programme, Private dental insurance, Financial planning services, Cycle to work scheme